Norfolk Southern President & CEO Alan Shaw joined Jim Cramer’s Mad Money on CNBC after the company’s Investor Day to recap the day’s announcements and share his optimism for Norfolk Southern’s future.

During the segment, Cramer honed in on NS’s forward-thinking workforce and resilience strategy, asking about the shift. “We’re taking another view of it. During an economic weakness, we’re going to train our employees, because we feel like our employees are an investment in our service and investment in our future,” Shaw explained. “We are going to invest over the long term in our workforce, and that’s my personal commitment to improve our relationships with our employees and improve their quality of life.”

Cramer laid out the modern railroad business model, mentioning how rails have always carried our “share of autos, and share of steel,” but asked how Norfolk Southern is poised for growth in other markets.

“We'll provide reliable resilience products to our customers and that's a competitive advantage,” Shaw said on the program. “There are a lot of reasons why customers want to use rail relative to truck – there is a cost advantage. There is a sustainability advantage… We’re going to give a consistent, reliable service product and layer on top a best-in-class consumer-oriented experience.”

Cramer ended the segment telling viewers Norfolk Southern’s history shows a strong return for shareholders and recognized NS’s focus on the future. “I think you guys are the solution to a lot of problems in this country,” he said.

Watch a clip from the program here.