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Norfolk Southern Executive Vice President and Chief Marketing Officer Ed Elkins and VP Business Development and Real Estate Kathleen Smith were recently featured on the Northeast Association of Rail Shippers (NEARS) annual Christmas Special podcast, hosted by NEARS Board Member Jason Seidl, on December 21, 2023.
The podcast, reaching approximately 15,000 rail shippers, provided Ed and Kathleen an opportunity to comment on the macroeconomic outlook for 2024 and industrial development activity along their 22-state network, Norfolk Southern’s efforts to chart "A Better Way Forward" for the industry, the importance of being a customer-centric, operations-driven organization, and more.
Listen here, as Ed and Kathleen discuss how Norfolk Southern is leveraging a safe, reliable, and resilient service product and its strategic footprint to create long-term value for customers' supply chains.