- Main Number
(855) 667-3655 - Emergencies
(800) 453-2530 - Crossing gates, signals & rough crossings
(800) 453-2530 - Environmental Spills
(800) 453-2530
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Apr 30, 2024
Norfolk Southern COO John Orr sat down with UBS on Monday to share the operational enhancements underway across our network, and our work to close the margin gap with peers and create long-term...
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Apr 24, 2024
Norfolk Southern recently provided an update on its safety and service initiatives in a letter to federal transportation officials. The letter, addressed to Secretary of Transportation Pete...
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Apr 22, 2024
As part of our mission to set the gold standard for safety in the rail industry, Norfolk Southern is always looking for innovative opportunities to engage front line railroaders in the continuous...
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Apr 18, 2024
Norfolk Southern’s second Digital Train Inspection (DTI) Portal has been deployed this month in Jackson, Georgia, where approximately 19 trains pass through daily. This is the first DTI portal...
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Apr 12, 2024
Norfolk Southern CEO Alan Shaw and COO John Orr joined Scott Group from Wolfe Research in New York on Wednesday. Together, they discussed the state of the industry and how Norfolk Southern is...
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Apr 8, 2024
John Orr, Norfolk Southern’s new Executive Vice President and Chief Operating Officer, spent part of his first week on the job meeting railroaders and reinforcing safety as our top priority. In...
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Mar 12, 2024
Through our Safety RecognitioNS program, we’re celebrating the Norfolk Southern railroaders who exemplify our culture of safety through their injury-free service record. Their daily actions,...
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Mar 7, 2024
Our Maintenance of Way & Structures (MW&S) team in the Coastal Division reached two significant safety milestones in the past three months. As of February 22, the team has clocked two injury free...
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Feb 27, 2024
As a leader in the rail industry, Norfolk Southern is constantly innovating to improve the efficiency and effectiveness of shipping by rail. A key part of that is formulating RailPulse. This is a...
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Feb 12, 2024
Norfolk Southern’s conductors are at the heart of providing safe, reliable, and resilient service to our customers. We’re taking additional steps to ensure their safety and success on the job,...