- Main Number
(855) 667-3655 - Emergencies
(800) 453-2530 - Crossing gates, signals & rough crossings
(800) 453-2530 - Environmental Spills
(800) 453-2530
Story Yard
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Apr 3, 2023
Recently, Norfolk Southern announced details on a new benefit that offers many of our Train and Engine (T&E) railroaders additional time off for up to three scheduled routine and preventative...
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Mar 30, 2023
On March 21, Norfolk Southern introduced the first in a series of new safety training courses for first responders based in Ohio, Pennsylvania, and West Virginia. The free trainings focused on...
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Feb 28, 2023
Norfolk Southern President and CEO Alan Shaw discussed the derailment and company’s efforts support the East Palestine community in an interview with Bloomberg. Excerpts are below. You’ve said...
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Feb 27, 2023
Norfolk Southern President and CEO Alan Shaw discussed NS’ efforts to remove contaminated soil from the derailment site, as well as the company’s commitment to the East Palestine community in...
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Jan 31, 2023
Congratulations to Will DeShazor, AVP Terminal Operations for Intermodal and Automotive, who was selected as one of 25 “Fast Trackers” by Railway Age. The eighth annual award recognizes...
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Jan 30, 2023
Norfolk Southern President and CEO Alan Shaw was recently named alongside Georgia public servants, business executives, philanthropic leaders, and educational experts on the "100 Most Influential...
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Jan 24, 2023
Comprehensive investments in our infrastructure ensure a safe, reliable, and resilient railroad
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Jan 24, 2023
Making it happen isn’t just our priority, it’s our privilege On January 18, 2023, Norfolk Southern President and CEO Alan Shaw participated in a “fireside chat” with Adriene Bailey,...
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Jan 19, 2023
Accelerating Sustainability Together NS Hosts Inaugural Thoroughbred Sustainability Award Winners in Atlanta Earlier this week, Norfolk Southern hosted the Thoroughbred Sustainability Partner...
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Jan 18, 2023
Meet some of our crew from Luther Yard in St. Louis, Missouri Our Luther Yard in St. Louis, Missouri, is an important point in our network, serving 17 customers and class traffic for 23...
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Jan 13, 2023
“You have to give Norfolk Southern CEO Alan Shaw a standing ovation for his performance at the railroad’s investor day last month.” In his latest column, Bill Stephens of Trains focused on...
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Jan 11, 2023
In the logistics and transportation industry, connections matter. That is why we work day-in and day-out to ensure Norfolk Southern’s rail network is strategically positioned to connect our...
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Jan 10, 2023
Twelve NS railroaders will have their photos featured in the 2023 edition The Norfolk Southern calendar has made its return. Twelve NS employees are featured in the calendar after their photos...
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Jan 6, 2023
Currently ranked the No. 8 container port in the U.S., South Carolina Ports (SCPorts) owns and operates the Port of Charleston, Port of Georgetown, Inland Port Greer, and Inland Port Dillon. Along...
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Dec 30, 2022
C.H. Robinson has named Norfolk Southern as their 2022 Railroad of the Year. C.H. Robinson is an intermodal solutions provider, and their award has recognized carriers, railroads, vendors, and...
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Dec 19, 2022
Carl Dumas, Terminal Superintendent of our Lamberts Point facility in Norfolk, delivers our donation to U.S. Marine Corps SSgt. Bobby Sherron, who accepted on behalf of the Hampton Roads Toys for...
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Dec 16, 2022
CNBC’s Lori Ann LaRocco reports the Port of New York/New Jersey has moved the most containers among U.S. ports for the fourth month in a row, resulting in the doubling of rail freight on the...
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Dec 14, 2022
Out of more than 1,700 locations, Norfolk Southern’s Thoroughbred Bulk Transfer (TBT) terminal in Elizabeth, New Jersey was recently named no. 1 on Commtrex’s Top 10 Transloading list....
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Dec 13, 2022
This week, the Virginia Passenger Rail Authority (VPRA) and Amtrak celebrate the 10th Anniversary of state-funded rail service between Norfolk and Washington, DC. The service, made possible...
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Dec 12, 2022
Norfolk Southern was recently ranked among Newsweek’s “America’s Most Responsible Companies 2023.” The ranking is a testament to Norfolk Southern’s dedication to environmental...
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Dec 8, 2022
Norfolk Southern President & CEO Alan Shaw joined Jim Cramer’s Mad Money on CNBC after the company’s Investor Day to recap the day’s announcements and share his optimism for Norfolk...
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Dec 6, 2022At Investor Day, Norfolk Southern launches strategy to deliver compelling value for all stakeholders
Norfolk Southern hosted our first Investor Day since 2019, at our corporate headquarters in Atlanta. During the day’s event, Norfolk Southern President and CEO Alan H. Shaw laid out the...
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Nov 29, 2022
Recently, the U.S. Green Building Council (USGBC) Georgia chapter hosted the Chrysalis Awards at the corporate headquarters of Interface, Inc. in Atlanta. Norfolk Southern took home the top award...
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Nov 18, 2022
Norfolk Southern recently joined South Carolina Governor Henry McMaster, President and CEO of the South Carolina Ports Authority Barbara Melvin, and other public sector partners to celebrate the...
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Nov 16, 2022
Norfolk Southern has committed $750,000 to Georgia Tech’s Advanced Technology Development Center (ATDC) create a new initiative for entrepreneurs in sustainability-focused technology. The ATDC...
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Nov 10, 2022
Norfolk Southern Executive Vice President and Chief Operating Officer Cindy Sanborn spoke at Railway Age’s “Women in Rail” virtual conference this Thursday. Railway Age has formally honored...
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Nov 1, 2022
Norfolk Southern Corporation has made a $2.5 million donation to Children’s Hospital of The King’s Daughters (CHKD) for the Children’s Pavilion, which opened its doors to inpatient mental...
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Oct 31, 2022
On October 31, 2017, passenger rail service returned to Roanoke for the first time since 1979. Over the past five years, more than 879,000 passengers have traveled the corridor between Roanoke and...
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Oct 27, 2022
The East Coast continues to dominate in the movement of trade, with the Port of New York and New Jersey taking the top spot as the nation’s busiest seaport for a second-consecutive month. It...
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Oct 26, 2022
Norfolk Southern President & CEO Alan Shaw appeared on CNBC’s “Squawk on the Street” following the company’s third quarter earnings announcement. Interviewed by CNBC’s Morgan Brennan and...
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Oct 26, 2022
TOP|SPG progress, conductor hiring efforts lead strong performance across network Following the rollout of TOP|SPG in June, the NS team has been laser-focused on executing and refining our new...
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Oct 25, 2022
NewCold, an automated storage and cold chain logistics firm founded in the Netherlands with a North American base in Chicago, reported on Oct. 24 that it would build and operate a large-scale...
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Oct 19, 2022
Last week, Norfolk Southern Executive Vice President and Chief Transformation Officer Annie Adams was honored as one of the Atlanta Business Chronicle’s 2022 Women of Influence. The award honors...
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Oct 18, 2022
Norfolk Southern is offering a new grain export service to the Port of New York and New Jersey ahead of the US Midwest soybean and corn harvest. The additional routing comes as ag shippers seek...
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Oct 7, 2022
Recognizing the importance of manufacturing to NS’ success and our nation’s economic prosperity By EVP and Chief Marketing Officer Ed Elkins Did you know for every $1 spent in manufacturing,...
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Oct 4, 2022
Elkins to contribute to manufacturing policy, provide expertise to a growing customer base for NS The National Association of Manufacturers (NAM) has selected Norfolk Southern’s Chief Marketing...
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Oct 1, 2022
Hurricane Ian was one of the strongest hurricanes to hit the United States. Several organizations, including the American Red Cross, have been on the ground assisting impacted communities as they...
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Sep 29, 2022
To close out National Hunger Action Month, Norfolk Southern is committing $400,000 in grants to 31 food banks across our 22-state network. The funds and continued partnership with these food banks...
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Jul 14, 2022
The class of 2022 interns enjoyed an afternoon of festivities at the Atlanta headquarters Each summer, Norfolk Southern hosts an internship program to give college students and recent college...
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Jul 12, 2022
We are installing six new, fully electric cranes at our Austell Intermodal terminal that will be operational by the end of this year. These electric cranes will allow us to both reduce our carbon...
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Jun 27, 2022
After months of hard work, collaboration, and customer conversations, Norfolk Southern has officially launched TOP|SPG. Our new operating plan is designed to improve service, enhance productivity,...
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Jun 10, 2022
Thoroughbred team leads the day on Wall Street Cover image: Members of the Norfolk Southern team, including President & CEO Alan Shaw, ring the bell to start the day of trading on the NYSE. This...
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Feb 17, 2022
Over the past several months, Norfolk Southern has been working hard to increase our pace of hiring, which has also increased the size of our training classes. In fact, we have more active...
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Jan 9, 2022
The Atlanta Journal-Constitution (AJC) featured a special section entitled, “Atlanta and the Railroad: A Shared History,” which is sponsored by Norfolk Southern, and created via a partnership...
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Dec 16, 2021
The customer is at the center of everything we do at Norfolk Southern. We have launched NSites to aid in enhancing transparency and simplicity during the site selection process. NSites is a...
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Nov 15, 2021
Norfolk Southern and Atlanta go way back. Throughout our railroad’s history, we’ve had a strong presence in the city and region. With a solid foundation in place, bringing 650 WPT, our new...