- Main Number
(855) 667-3655 - Emergencies
(800) 453-2530 - Crossing gates, signals & rough crossings
(800) 453-2530 - Environmental Spills
(800) 453-2530
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Oct 2, 2023
Paul Duncan, Norfolk Southern’s Chief Operating Officer, will discuss the work of NS’ Operations teams in a new video series called From the Ballast Line, a Conversation with Paul Duncan. In...
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Sep 27, 2023
The first-of-its-kind facility will equip first responders with expertise to handle routine and complex emergency situations On Thursday, September 21, Norfolk Southern broke ground on a new...
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Sep 14, 2023
In May, Norfolk Southern appointed Atkins Nuclear Secured (ANS) to conduct an independent review of the company’s safety-first culture. ANS recently completed an initial report of their...
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Sep 5, 2023
Norfolk Southern has officially launched two new grant programs for first responders and community organizations across its 22-state network: the Safety First Grant Program and the Thriving...
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Aug 25, 2023
Kentucky Governor Andy Beshear this week announced grants totaling $1.25 million to help pay for new signals, lights, and other safety improvements at 11 railroad crossings in eight Kentucky...
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Aug 21, 2023
Norfolk Southern operates inspection trains across our 22-state network to bolster employee engagement and to gather feedback. The train purposely stops at our yards and terminals so that...
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Aug 16, 2023
On August 15, Norfolk Southern President and CEO Alan Shaw joined Jim Cramer of CNBC’s Mad Money. Among many topics, Shaw and Cramer discussed Norfolk Southern’s long-term strategy, strategic...
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Aug 14, 2023
On August 14, the SaportaReport featured a conversation with Norfolk Southern President and CEO Alan Shaw. In the article, “Norfolk Southern’s Alan Shaw: ‘We’re not done. We’re going to...
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Jun 21, 2023
Atkins Nuclear Secured (ANS) Chairman Elmer Naples joined Norfolk Southern CEO Alan Shaw at the railroad’s Atlanta headquarters this week to meet with the company’s top leaders and officially...
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Jun 9, 2023
This week, The U.S. Federal Railroad Administration (FRA) announced funding that will improve at-grade railroad crossings across the country. Norfolk Southern was a key partner in over a dozen...
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Jun 6, 2023
One thing was clear at Norfolk Southern’s June 1 town hall meeting in Bellevue, Ohio: safety is the top priority for the company. The company-wide event, hosted by Alan H. Shaw, President and...
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May 31, 2023
Norfolk Southern President and CEO Alan Shaw recently visited Chicago and spent time with crews at the 47th Street Yard and Calumet Yard. Every time Shaw spends time in a yard, he makes a point to...
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May 2, 2023
Each day, hundreds of dedicated railroaders across dozens of departments at Norfolk Southern work together to ensure the safety of our train operations before a crew ever steps on board. Decisions...
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Apr 4, 2023
Statewide engagement designed to solicit crew member feedback on safety. We want our craft teammates to know they have a voice—and we want them to speak up. We are committed to acting upon their...
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Mar 30, 2023
On March 21, Norfolk Southern introduced the first in a series of new safety training courses for first responders based in Ohio, Pennsylvania, and West Virginia. The free trainings focused on...