- Main Number
(855) 667-3655 - Emergencies
(800) 453-2530 - Crossing gates, signals & rough crossings
(800) 453-2530 - Environmental Spills
(800) 453-2530
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May 17, 2024
Norfolk Southern hosted our annual Short Line Conference on May 14, bringing together nearly 200 representatives from our extensive network of more than 270 short line partners. Ed Elkins, EVP and...
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May 13, 2024
Following our Annual Meeting of Shareholders, Norfolk Southern President and CEO Alan Shaw shared his thoughts with our team on the path forward for our railroad. With shareholders expressing...
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May 7, 2024
Norfolk Southern and Florida East Coast Railway (FEC) are collaborating to improve operations and productivity. The result is smoother operations and better customer service. The two railroads...
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May 4, 2024
Norfolk Southern President and CEO Alan Shaw and Executive Vice President and Chief Operating Officer John Orr recently visited with our team at the 47th Street Intermodal Terminal in Chicago....
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May 3, 2024
On May 3, John Orr, Executive Vice President and Chief Operating Officer, penned the following letter to Norfolk Southern Operations colleagues: Dear Colleague, Today marks just over a month since...
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May 2, 2024
Norfolk Southern’s Lamberts Point Coal Facility is the Northern Hemisphere’s largest, facility for loading coal. Located in Norfolk, Virginia, Lamberts Point Pier 6 operates 24/7 and...
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Apr 30, 2024
President and CEO Alan Shaw sat down with CNBC’s Morgan Brennan to share his perspective on the deliberate actions Norfolk Southern is taking to build a safer, more profitable railroad. Watch...
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Apr 30, 2024
Norfolk Southern COO John Orr sat down with UBS on Monday to share the operational enhancements underway across our network, and our work to close the margin gap with peers and create long-term...
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Apr 19, 2024
A recently deployed Operations task force has achieved a series of improvements at our Conway Yard’s locomotive shop in Pennsylvania. The Atlanta-based task force is comprised of leaders charged...
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Apr 12, 2024
Norfolk Southern CEO Alan Shaw and COO John Orr joined Scott Group from Wolfe Research in New York on Wednesday. Together, they discussed the state of the industry and how Norfolk Southern is...