- Main Number
(855) 667-3655 - Emergencies
(800) 453-2530 - Crossing gates, signals & rough crossings
(800) 453-2530 - Environmental Spills
(800) 453-2530
Story Yard
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Jan 29, 2024
Over the past 12 months, we have made significant progress in East Palestine. We’re keeping our promises, and we’ll continue to listen to the community and help the area recover and thrive....
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Jan 24, 2024
Norfolk Southern is charting A Better Way Forward in partnership with our labor leaders at the local level by listening to their ideas on how we can better deliver safe, reliable, and resilient...
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Jan 23, 2024
Our Great Lakes Division teams are improving productivity and speed of delivery for our customers. As part of these efforts, two leaders at our Toledo Terminal in Ohio took a new approach to solve...
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Jan 22, 2024
Even through the recent winter storms, our team kept the economy moving. Thank you to our resilient railroaders across the network for working in snow and ice to ensure that our trains run safely...
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Jan 19, 2024
5S methodology has helped some of the world’s leading industrial companies improve safety, streamline assets, and increase productivity. The 5S approach, which translated from Japanese, stands...
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Jan 18, 2024
We’re engaging front-line railroaders across our 22-state network, all to further enhance our safety culture and improve the quality of life for our teams. To help advance these efforts, we...
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Jan 17, 2024
In 2023, Norfolk Southern trained 5,413 first responders through its Operation Awareness & Response (OAR) program. This included hands-on events across 15 cities with the company’s Safety Train....
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Jan 17, 2024
Paul Duncan, Norfolk Southern’s Executive Vice President and Chief Operating Officer, and Joe Gioe, Vice President, Transportation, discuss how process and rigor are key to delivering excellent...
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Jan 16, 2024
On January 10, Norfolk Southern President and CEO Alan Shaw participated in a fireside chat with Adriene Bailey, a Partner in Oliver Wyman’s Transportation practice, at the Midwest Association...
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Jan 10, 2024
Norfolk Southern has built a longstanding reputation as a constructive and visible corporate citizen in each region of our 22-state service area. Whether through participation in local rotary...