- Main Number
(855) 667-3655 - Emergencies
(800) 453-2530 - Crossing gates, signals & rough crossings
(800) 453-2530 - Environmental Spills
(800) 453-2530
Story Yard
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Jul 25, 2024
For nearly 200 years, Norfolk Southern has been a cornerstone of freight rail service, fueled by an unwavering commitment to our people. We are investing in our workforce today and in the future,...
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Jul 24, 2024
Norfolk Southern has earned the Toyota Logistics Services’ (TLS) Environmental Leadership Award for its inaugural Climate Transition Plan (CTP) and the Kaizen Award for continuous improvement...
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Jul 22, 2024
Norfolk Southern is committed to working with our labor partners to advance safety, service, and quality of life enhancements for our craft colleagues. Over 80 percent of our workforce is covered...
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Jul 22, 2024
As part of ongoing efforts to foster dialogue with our craft colleagues, the Mechanical team participated in shift change meetings at our Juniata Locomotive Shop in Altoona, Pennsylvania, in June....
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Jul 19, 2024
Norfolk Southern Executive Vice President and Chief Operating Officer John Orr recently joined William C. Vantuono, Editor-in-Chief of Railway Age, for a discussion at the 2024 Rail Insights...
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Jul 18, 2024
Norfolk Southern has teamed up with the Atlanta Community Food Bank (ACFB) to address food insecurity in the Atlanta area. The partnership, highlighted by a collective $350,000 donation and...
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Jul 17, 2024
Thanks to our railroaders, Norfolk Southern’s Keystone Division has significantly improved performance in safety, service, and productivity into 2024. The division, which includes Delaware,...
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Jul 16, 2024
As part of our year-round efforts to advance our culture of safety, over 100 leaders from across NS enhanced their professional skills during multi-day Safety Leadership Summits held in June and...
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Jul 16, 2024
Jackie Corletto, Norfolk Southern AVP Sourcing, has been appointed Chair of the RailMarketplace Board (RMP) of Directors. Corletto, who joined Norfolk Southern in 1997 as a management trainee, has...
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Jul 15, 2024
As a leading provider of freight-rail service — the most sustainable mode of moving freight over land — Norfolk Southern plays a crucial role in reducing global supply-chain emissions and...
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Jul 12, 2024
Our railroaders make a difference that extends beyond the freight we move. At NS, we know the service we provide our customers affects their operations, employees, and communities across our network.
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Jul 10, 2024
Norfolk Southern recently launched a Public Private Partnership (PPP) team, made up of representatives from several strategic departments. The newly assembled PPP team aims to maximize the use of...
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Jul 2, 2024
Earlier this year, crew members at our Lamberts Point Coal Terminal in Norfolk, Virginia rapidly came together to meet the needs of a key customer following the collapse of the Francis Scott Key...
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Jul 1, 2024
Through our Safety RecognitioNS program, we’re celebrating the Norfolk Southern railroaders who exemplify our culture of safety through their injury-free service record. Their daily actions help...
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Jun 28, 2024
Norfolk Southern is highlighting a 2023 Safety First or Thriving Communities grant recipient each month in a series called “Grants on Track” to celebrate the impact these organizations are...
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Jun 27, 2024
In freight logistics, innovation and efficiency are paramount, and Norfolk Southern is always readying to meet the future needs of the global supply chain.
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Jun 24, 2024
Norfolk Southern’s operations and crew members are vital to supporting the world’s energy supply. Our Lamberts Point Coal Facility in Norfolk, Virginia, loads coal from mines throughout...
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Jun 19, 2024
Norfolk Southern is delivering on our promise to become the gold standard in safety by enhancing our safety culture in partnership with our railroaders and labor leaders. We’re investing two...
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Jun 14, 2024
With more than 200 years of history spanning 22 states, Norfolk Southern boasts a proud legacy of multi-generational families working together on the railroad. This Father’s Day, we’re...
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Jun 13, 2024
Our newly established Network Operations Center (NOC) war room is fast-tracking performance improvements throughout our 22-state network. Located at our Atlanta headquarters, the war room is...
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Jun 13, 2024
John Orr, Executive Vice President and Chief Operating Officer, has spent his nearly four decades railroading career advancing positive relationships between labor and management, both in Canada...
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Jun 12, 2024
A team of Marketing and Operations leaders have joined together to improve communication with Norfolk Southern’s partner driver community. The Driving Recognition, Innovation, and Value through...
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Jun 11, 2024
WATCH: The Thoroughbred Locomotive is now in service Norfolk Southern is proud to introduce our all-new Thoroughbred Locomotive, a tribute to our railroaders, and inspired by the grit, heart, and...
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Jun 6, 2024
Stefan Loeb and John Kingston on stage during the FreightWaves Future of Supply Chain conference. The FreightWaves Future of Supply Chain conference in Atlanta brought together industry leaders...
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Jun 5, 2024
Norfolk Southern Corporation and the Virginia Passenger Rail Authority announced this week that they have entered into preliminary discussions on a deal that would expand passenger rail service in...
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May 30, 2024
For the second consecutive year, Norfolk Southern has earned a spot on USA TODAY's prestigious America's Climate Leaders list for 2024. This recognition highlights our ongoing commitment to...
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May 28, 2024
Norfolk Southern Chief Operating Officer John Orr detailed efforts by the NS team to advance key performance indicators (KPIs), as well as opportunities to grow and drive further efficiencies for...
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May 24, 2024
Norfolk Southern is now accepting applications for its Safety First and Thriving Communities grant programs through October 1. Launched in 2023, These programs are designed to support...
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May 23, 2024
On May 23, 2023, CEO Alan Shaw and labor union leaders released a joint letter affirming our shared commitment to enhancing rail safety for our colleagues and the communities we serve. One year...
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May 22, 2024
Our dedicated team of Train and Engine employees travel throughout our 22-state network, delivering safe, reliable, and resilient service to our customers. Many spend nights away from their homes...
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May 21, 2024
Richard Atcheson Bridges & Buildings Foreman Macon, Georgia Where did you start your career at NS and what do you do now? I was hired as an apprentice for a bridge rebuild gang in 1983. I...
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May 20, 2024Evergreen names Norfolk Southern “Railroad of the Year” for outstanding, reliable intermodal service
At $40 billion, the North American intermodal market is the largest in the world, and globally, 95 percent of all manufactured goods are moved in a container at some point in their supply chain...
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May 17, 2024
Norfolk Southern hosted our annual Short Line Conference on May 14, bringing together nearly 200 representatives from our extensive network of more than 270 short line partners. Ed Elkins, EVP and...
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May 16, 2024
Richard Scott, a 26-year employee of Norfolk Southern, has been selected for the 2024 Employee Veteran Leadership Awards presented by Military Friendly. The awards recognize veterans who have a...
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May 15, 2024
Norfolk Southern’s Nabanita Nag, Executive Vice President Corporate Affairs and Chief Legal Officer, has been named an Atlanta Business Chronicle 2024 Corporate Counsel Award Honoree. Nag was...
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May 14, 2024
(Pictured: Illinois Governor JB Pritzker and students from Leo High School; credit: Governor JB Pritzker) The Chicago Region Environmental and Transportation Efficiency (CREATE) Program partners...
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May 13, 2024
Following our Annual Meeting of Shareholders, Norfolk Southern President and CEO Alan Shaw shared his thoughts with our team on the path forward for our railroad. With shareholders expressing...
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May 7, 2024
Norfolk Southern and Florida East Coast Railway (FEC) are collaborating to improve operations and productivity. The result is smoother operations and better customer service. The two railroads...
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May 7, 2024
Norfolk Southern is working with our labor unions to deliver safe, reliable, and resilient service. Labor is critical to the operational success of NS, with over 80 percent of our workforce...
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May 4, 2024
Norfolk Southern President and CEO Alan Shaw and Executive Vice President and Chief Operating Officer John Orr recently visited with our team at the 47th Street Intermodal Terminal in Chicago....
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May 3, 2024
On May 3, John Orr, Executive Vice President and Chief Operating Officer, penned the following letter to Norfolk Southern Operations colleagues: Dear Colleague, Today marks just over a month since...
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May 3, 2024
Ed Boyle, VP Engineering, a 30-year veteran of Norfolk Southern, was recognized by Railway Age as one of ten Influential Leaders for 2024. Honorees were selected through the publication’s...
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May 2, 2024
Norfolk Southern’s Lamberts Point Coal Facility is the Northern Hemisphere’s largest, facility for loading coal. Located in Norfolk, Virginia, Lamberts Point Pier 6 operates 24/7 and...
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May 1, 2024
The arrival of Norfolk Southern railcars at Nestle Purina PetCare's new factory in Eden, North Carolina on April 25 represented a significant milestone for both of our companies. This news comes...
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Apr 30, 2024
President and CEO Alan Shaw sat down with CNBC’s Morgan Brennan to share his perspective on the deliberate actions Norfolk Southern is taking to build a safer, more profitable railroad. Watch...
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Apr 30, 2024
Norfolk Southern COO John Orr sat down with UBS on Monday to share the operational enhancements underway across our network, and our work to close the margin gap with peers and create long-term...
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Apr 25, 2024
Facility to provide products for more than 300 McDonald’s restaurants in the Southeast The Anderson-DuBose Company, Inc., a leading food service distribution company that serves McDonald’s and...
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Apr 24, 2024
Norfolk Southern recently provided an update on its safety and service initiatives in a letter to federal transportation officials. The letter, addressed to Secretary of Transportation Pete...
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Apr 23, 2024
Norfolk Southern recently welcomed a delegation from the National Association of Manufacturers (NAM), including NAM President and CEO Jay Timmons, to our operations in Baltimore. We proudly keep...
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Apr 22, 2024
Tool provides customers access to customized data to track sustainability progress, emissions savings by shipping via rail This Earth Day and every day, Norfolk Southern is committed to helping...