- Main Number
(855) 667-3655 - Emergencies
(800) 453-2530 - Crossing gates, signals & rough crossings
(800) 453-2530 - Environmental Spills
(800) 453-2530
Story Yard
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Dec 8, 2023
Norfolk Southern President and CEO, Alan H. Shaw, addresses employees at a company-wide town hall on December 6, 2023. Norfolk Southern railroaders, from conductor trainees to the entire executive...
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Dec 8, 2023
Towns across New York’s Capital Region got a special visit from Santa Clause Saturday, December 2nd. Instead of a sleigh, though, a special holiday train took to Norfolk Southern’s tracks, put...
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Dec 6, 2023
Norfolk Southern’s Financial Planning & Analysis department with children’s bicycles and toys they assembled for the Atlanta Fire Rescue Foundation In celebration of Giving November, employees...
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Dec 1, 2023
The Association of American Railroads (AAR) recognized two senior Norfolk Southern environmental professionals this November for their achievements in environmental stewardship. Mark Dudle,...
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Nov 29, 2023
Paul Duncan, Norfolk Southern’s Executive Vice President and Chief Operating Officer, and Joe Gioe, Vice President, Transportation, discuss how we are demonstrating leadership to create and...
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Nov 28, 2023
We’re committed to being an industry leader on safety and customer service, and technology is a key lever for us. We’ve begun implementation of Yard Planner, a new technology solution, at our...
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Nov 20, 2023
It's not Thanksgiving without a table full of turkey, sides, casseroles, and treats. From America’s farms to your table, the rail industry delivers most of the ingredients used to make your...
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Nov 15, 2023
Norfolk Southern’s Maintenance of Way and Structures team works year-round to keep our tracks clear of vegetation. It’s critical to helping our trains operate safely and efficiently, and...
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Nov 13, 2023
Norfolk Southern recently recognized eight exceptional railroaders on our Blue Ridge Division who collectively have over 230 years of injury-free service. All were honored during an awards...
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Nov 11, 2023
Norfolk Southern’s commitment to supporting and empowering military veterans in the workforce has earned the company recognition from three military support groups as a top employer for veterans...
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Nov 9, 2023
Norfolk Southern President and CEO Alan Shaw was recognized this week as Progressive Railroading’s Railroad Innovator of the Year. In naming him the 2023 recipient, Progressive Railroading...
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Nov 9, 2023
This Veterans Day, Norfolk Southern is proud to celebrate the many contributions of armed forces veterans who work throughout our railroad. From our yards to our headquarters and everywhere in...
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Nov 8, 2023
On Tuesday, Cincinnati voters approved the sale of Cincinnati Southern Railway (CSR) to Norfolk Southern through a historic transaction that will bolster the company’s operations. The CSR, an...
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Nov 8, 2023
First carloads for IFG moving on Norfolk Southern rail. Wood and steel have always gone together, after all, it’s the wooden railroad ties that hold up the steel tracks. 2020 offered another...
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Nov 7, 2023
Norfolk Southern President and CEO Alan Shaw joined leaders from the worlds of business, finance, and politics this week at Yahoo Finance’s ‘Invest’ conference. Shaw sat down with Yahoo...
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Nov 7, 2023
Paul Duncan, Norfolk Southern’s Executive Vice President and Chief Operating Officer, and our entire Operations team are focused on delivering safer, more reliable, and resilient service....
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Nov 6, 2023
Local residents enjoying the Atlanta BeltLine Northeast Trail at the official opening. Norfolk Southern AVP Real Estate and Facility Services Cliff Garner joined the Atlanta BeltLine, Inc. last...
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Nov 3, 2023
Grant program continues to support organizations focused on educational, environmental, social equity, and community enrichment initiatives Seventy-four Hampton Roads non-profit organizations are...
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Oct 31, 2023
The challenge: Norfolk Southern's commitment to finding "A Better Way Forward" was put to the test when our customer and a global leader in the paper and packaging industry needed an innovative...
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Oct 30, 2023
Interactive storefront will provide Metro Atlanta students the opportunity to learn about rail industry Norfolk Southern’s newest office is an interactive storefront at the Junior Achievement...
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Oct 27, 2023
When the leaves start to change, NS gears up for Halloween. Our railroaders safely deliver all the essentials for your spooky season festivities — from trick-or-treater’s favorite candy to...
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Oct 26, 2023
Next steps include beautification, job opportunities, and local philanthropic engagement
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Oct 24, 2023
More freight has shifted from the West Coast to the East Coast, with East Coast ports now handling 54 percent of our nation’s global trade. Norfolk Southern has invested in our East Coast port...
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Oct 20, 2023
Women leaders at Norfolk Southern attended the ABL Super Tuesday Conference. Left to right: Phyllis Love, Kim Spicer, Banita Hyman, Lisa Holloman Annelle McQuerry, Marty Thomas. Banita Hyman,...
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Oct 19, 2023
Norfolk Southern President and CEO Alan Shaw, along with a team of senior leaders from Marketing and Operations visited the rail network’s Blue Ridge Division last week to meet with customers...
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Oct 18, 2023
Meghan Achimasi, Group Vice President – Chemicals Marketing, has been named to Railway Age’s 2023 Women in Rail list for her exceptional contributions to the rail industry. The awards are...
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Oct 13, 2023
The City of Birmingham was recently awarded an $8 million federal Consolidated Rail and Infrastructure Safety and Improvements (CRISI) Grant through the U.S Department of Transportation’s...
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Oct 10, 2023
We’re focused on enhancing and building upon our safety culture. We can’t do that without the dedication and diligence of our railroaders. We recently recognized several railroaders in our...
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Oct 5, 2023
As part of our appreciation for our railroaders, and in recognition of their hard work and dedication, we hosted Family Day celebrations in Toledo and Bellevue, Ohio.
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Oct 3, 2023
Norfolk Southern is helping customers improve their supply chain management through the power of data. We recently launched our API Resource Platform, giving deeper, real-time visibility into...
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Oct 3, 2023
At Norfolk Southern, art is a celebration of who we are, where we come from, and who we aspire to be; of our common purpose, and the culture we’re building together. After the merger of Norfolk...
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Oct 2, 2023
Paul Duncan, Norfolk Southern’s Chief Operating Officer, will discuss the work of NS’ Operations teams in a new video series called From the Ballast Line, a Conversation with Paul Duncan. In...
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Sep 28, 2023
Norfolk Southern locomotive carrying Northrop Grumman rocket components for the Artemis II: Mission to the Moon through Atlanta, Georgia. Introduction: Norfolk Southern recently transported...
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Sep 27, 2023
The first-of-its-kind facility will equip first responders with expertise to handle routine and complex emergency situations On Thursday, September 21, Norfolk Southern broke ground on a new...
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Sep 27, 2023
Our Network Operations Center (NOC) help ensure that our trains are on time and operating safely. Located at the center of our 650 West Peachtree headquarters in midtown Atlanta, more than 300...
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Sep 25, 2023
An integrated set of logistics choices, built around the needs of Norfolk Southern’s customers Norfolk Southern has created a first-of-its-kind department to build upon the company’s strong...
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Sep 22, 2023
Norfolk Southern is building upon its partnership with the Pennsylvania Department of Transportation (PennDOT) with a new agreement to improve and expand passenger rail access in Western...
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Sep 19, 2023
Chemicals Marketing Group visits Norfolk Southern Training Center Chemicals Marketing Group doing an in-class session on “Safety Fundamentals” of railroad operations. Every day, Norfolk...
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Sep 14, 2023
Norfolk Southern announced a significant step forward on its long-term commitment to protect East Palestine’s drinking water. Norfolk Southern will grant the Village of East Palestine nearly...
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Sep 14, 2023
In May, Norfolk Southern appointed Atkins Nuclear Secured (ANS) to conduct an independent review of the company’s safety-first culture. ANS recently completed an initial report of their...
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Sep 14, 2023
On Wednesday, September 13, Norfolk Southern President and CEO Alan Shaw joined the FTR Transportation Conference for a fireside chat. FTR is an industry leader in freight transportation...
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Sep 12, 2023
Our Decatur Terminal in central Illinois is the largest flat yard in North America. The 3.6-mile-long facility serves major agricultural customers such as Archer Daniels Midland (ADM) and is key...
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Sep 11, 2023
Norfolk Southern and Canadian National Railway Company have announced a new domestic intermodal service. Launching on October 2, this unique service will provide customers with an integrated,...
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Sep 7, 2023
A historic collaboration between Norfolk Southern, the Historic Pullman Foundation (HPF), and the Illinois Department of Natural Resources (IDNR), will create an interactive rail exhibit at the...
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Sep 5, 2023
Norfolk Southern has officially launched two new grant programs for first responders and community organizations across its 22-state network: the Safety First Grant Program and the Thriving...
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Aug 31, 2023
Norfolk Southern Thoroughbred Scholar Alana Gulley of Atlanta was featured on the front page of The Atlanta Voice last week. Gulley, the stepdaughter of NS Supervisor Purchasing Edward “Ed”...
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Aug 30, 2023
We’re developing the next generation of railroad talent, and Norfolk Southern recently hosted 21 students at our Decatur Terminal for a behind the scenes tour. They came from high schools from...
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Aug 25, 2023
Kentucky Governor Andy Beshear this week announced grants totaling $1.25 million to help pay for new signals, lights, and other safety improvements at 11 railroad crossings in eight Kentucky...
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Aug 24, 2023
On August 14, Norfolk Southern President and CEO Alan Shaw sat down with Katie Kirkpatrick, President and CEO of the Metro Atlanta Chamber, at the Rotary Club of Atlanta’s weekly meeting....
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Aug 21, 2023
Norfolk Southern operates inspection trains across our 22-state network to bolster employee engagement and to gather feedback. The train purposely stops at our yards and terminals so that...
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Aug 17, 2023
Over a recent planned 24-hour Engineering outage in June, Norfolk Southern completed two major infrastructure enhancements at Norris Yard in Irondale, Alabama. The yard’s primary speed controller and...
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Aug 16, 2023
On August 15, Norfolk Southern President and CEO Alan Shaw joined Jim Cramer of CNBC’s Mad Money. Among many topics, Shaw and Cramer discussed Norfolk Southern’s long-term strategy, strategic...
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Aug 14, 2023
On August 14, the SaportaReport featured a conversation with Norfolk Southern President and CEO Alan Shaw. In the article, “Norfolk Southern’s Alan Shaw: ‘We’re not done. We’re going to...
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Aug 9, 2023
Last year, we rolled out our new Thoroughbred Operating Plan with a balanced approach to service, productivity, and growth (TOP|SPG). One component was to drive greater throughput at our...
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Aug 8, 2023
Norfolk Southern recently completed a siding extension project in Campbellstown, Ohio. Part of a strategy launched in 2017, the company is building longer, crossing-free sections of the railroad....
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Aug 7, 2023
Rail is critical to transporting our nation’s automotive supply chain. As the largest originating shipper of light vehicles in America, Norfolk Southern is preparing for sustained growth in...
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Aug 4, 2023
Norfolk Southern President and CEO Alan Shaw recently joined Justin Farmer of WSB-TV, to discuss Norfolk Southern’s headquarters relocation to Atlanta, Georgia, the Peach State’s position as a...
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Aug 4, 2023
Distinguished HBCU, STEM, and Community Scholars from Norfolk Southern’s 2022 and 2023 classes of Thoroughbred Scholars visited Atlanta this week to be recognized and celebrated for their...
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Aug 3, 2023
Six months after February's train derailment in East Palestine, Ohio, Norfolk Southern President and CEO Alan Shaw pens an open letter reflecting on the company's ongoing progress, support, and...
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Aug 3, 2023
As part of our commitment to supporting Western Pennsylvania residents and agricultural communities, we recently donated $1 million to the Pittsburgh Foundation, allocated a portion of the...
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Jul 31, 2023
On July 28, Norfolk Southern President and CEO Alan Shaw joined Morgan Brennan of CNBC’s Closing Bell Overtime. They discussed the company’s second quarter performance, economic outlook for...
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Jul 31, 2023
Norfolk Southern’s Industrial Development experts worked with economic developers in Etowah County, Alabama and at the Gadsden Etowah Industrial Development Authority, to prime a 1,100-acre,...
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Jul 27, 2023
Representatives from Norfolk Southern’s J. Whitaker Group (JWG) Employee Resource Group (ERG) surprised the principals of Dunbar and Humphries Elementary Schools each with $50,000 gifts during...
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Jul 26, 2023
Every year, across our 22-state network, Norfolk Southern invests in infrastructure that is built to last. On May 2, we completed our latest project, a railroad bridge replacement and elevation in...
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Jul 18, 2023
Norfolk Southern is educating the next generation of welders through an industry-leading program. Welders are highly sought after by employers, and graduates earn a transferable credential that...
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Jul 11, 2023
Norfolk Southern, Amtrak, the North Carolina Department of Transportation, and the North Carolina Railroad Company welcomed a fourth daily frequency of the Amtrak Piedmont service on Monday, July...
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Jul 11, 2023
Congratulations to Katherine Barry, Senior Manager, Signal and Electrical Engineering, for being recognized by Railway Track and Structures as part of their Women in Railroad Engineering Awards....
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Jul 10, 2023
On July 10, GaBiz featured a conversation with Norfolk Southern Chief Marketing Officer Ed Elkins. In the article, “Trained for Success,” Elkins discusses the critical role of rail to Georgia...
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Jul 10, 2023
Railway Track & Structures has recognized Norfolk Southern’s Pearl River Truss Replacement as a Top Project in their June 2023 issue. Located in East Pearl River, Louisiana, the 22-month project...
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Jun 29, 2023
Since the beginning, we’ve had a team of railroaders solely focused on East Palestine and the surrounding communities. They’ve been on the ground spending time with residents, visiting...
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Jun 27, 2023
All impacted soil removed from tracks; Further work continues in the surrounding area Fulfilling a commitment made in February, Norfolk Southern Corporation announced June 26 that it has completed...
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Jun 27, 2023
Supervisory Special Agent Jeff Huskey (right) with FBI Director Christopher Wray Congratulations to Norfolk Southern Police Supervisory Special Agent Jeff Huskey, who graduated as a member of the...
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Jun 26, 2023
Our Juniata Locomotive Shop in Altoona, Pennsylvania, comprises one of the largest facilities for locomotive repair in the industry. Today, the shop complex is situated across 70 acres, with...
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Jun 26, 2023
On June 23, Norfolk Southern President and CEO Alan Shaw joined Sara Eisen of CNBC’s Squawk on the Street to discuss what the company is doing to make it right in East Palestine, Norfolk...
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Jun 21, 2023
Atkins Nuclear Secured (ANS) Chairman Elmer Naples joined Norfolk Southern CEO Alan Shaw at the railroad’s Atlanta headquarters this week to meet with the company’s top leaders and officially...
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Jun 20, 2023
Norfolk Southern to fund more than $25 million in upgrades and improvements Norfolk Southern announced June 20 that plans for revitalizing East Palestine City Park reached a major milestone...
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Jun 16, 2023
Real estate sale enables joint growth opportunities for NS and Colonial Terminals Norfolk Southern recently sold 16.7 acres of land adjacent to one of the company’s rail facilities and an...
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Jun 14, 2023
From left, Don Craine, Superintendent, Keystone Division; Shane Heck, Conductor; Kenneth Goodwin, Engineer; and Travis McConnell, Superintendent of Terminals, Harrisburg Consolidated Terminal...
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Jun 14, 2023
Norfolk Southern President and CEO Alan Shaw keynoted the annual Georgia Foreign Trade Conference (GFTC), hosted by the Georgia Ports Authority. The GFTC brings together senior-level shippers and...
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Jun 13, 2023
Norfolk Southern President and CEO Alan Shaw has been named the 2023 recipient of the Railway Innovator Award by Progressive Railroading and RailTrends®. Pat Foran, Editor of Progressive Railroading
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Jun 9, 2023
This week, The U.S. Federal Railroad Administration (FRA) announced funding that will improve at-grade railroad crossings across the country. Norfolk Southern was a key partner in over a dozen...
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Jun 9, 2023
Progressive Railroading: On safety, service and ‘doing the right thing’ Shaw addressed growth, achievable in part by putting employees and customers first, at NS’ investor day in December...
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Jun 8, 2023
Norfolk Southern’s existing customer, Kronospan, recently announced plans to invest $350 million to open an Oriented Strand Board (OSB) manufacturing plant in Oxford, Alabama, creating 125 new...
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Jun 6, 2023
On June 2, 2023, Bloomberg published an interview with Norfolk Southern President and CEO Alan Shaw. The column highlighted the company’s new strategy that will help enable it to be a more...
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Jun 6, 2023
One thing was clear at Norfolk Southern’s June 1 town hall meeting in Bellevue, Ohio: safety is the top priority for the company. The company-wide event, hosted by Alan H. Shaw, President and...
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Jun 2, 2023
On May 26, 2023, Norfolk Southern President and CEO Alan Shaw addressed the North American Rail Shippers conference last week. In his remarks, Shaw outlined the progress that Norfolk Southern...
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May 31, 2023
Norfolk Southern President and CEO Alan Shaw recently visited Chicago and spent time with crews at the 47th Street Yard and Calumet Yard. Every time Shaw spends time in a yard, he makes a point to...
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May 30, 2023
Our Chief Operating Officer, Paul Duncan, has been recognized by Railway Age as one of ten 2023 Readers’ Influential Leaders. The fourth annual award recognizes individuals from the North...
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May 25, 2023
Norfolk Southern Corporation (NYSE: NSC) unveiled plans to donate the company’s historic East Palestine Train Depot to the village May 22. Acknowledging the significance of this landmark,...
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May 25, 2023
Center relocated to move closer to the East Palestine community. Norfolk Southern Corporation (NYSE: NSC) announced that it has signed a two-year lease agreement for a new Family Assistance Center...
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May 24, 2023
Norfolk Southern has been named to USA Today’s list of America’s Climate Leaders for 2023. The list includes companies across the United States that have achieved the greatest reduction in...
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May 22, 2023
Four East Palestine High School students receive scholarships for higher education Celebrating the extraordinary accomplishments of East Palestine High School's (EPHS) 2023 graduating class,...
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May 19, 2023
Norfolk Southern’s Chief Sustainability Officer Josh Raglin has been named to the Constellation ESG50 for 2023, a list of exceptional individuals “paving the way for a sustainable future.”...
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May 19, 2023
Norfolk Southern EVP & Chief Marketing Officer Ed Elkins recognizes National Customer Appreciation Day Norfolk Southern works with more than 1,500 unique customers to help transport goods across...
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May 12, 2023
Norfolk Southern EVP & Chief Marketing Officer Ed Elkins and EVP & Chief Financial Officer Mark George, joined by senior leaders from our Marketing Department, recently paid a visit to our Midwest...
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May 11, 2023
Norfolk Southern is continuing work to make it right for East Palestine and area communities. We’re completing remediation of soil beneath the tracks and the full site, while being an industry...
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May 11, 2023
Norfolk Southern Chief Sustainability Officer Josh Raglin recently joined Josh Prigge of The Sustainable Nation Podcast to discuss the advantages and opportunities made possible by switching from...
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May 10, 2023
Rail is a critical component to a thriving EV supply chain Norfolk Southern is the rail industry’s largest shipper of auto products in North America. Serving automotive manufacturers and...
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May 8, 2023
Norfolk Southern President and CEO Alan Shaw recently spoke with frontline Operational leaders during a Ballast Line Leadership Program (BLLP) course in St. Louis. Shaw spoke with participants...
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May 8, 2023
Norfolk Southern has awarded a grant to the Texas A&M Transportation Institute’s (TTI’s) Teens in the Driver Seat (TDS) program. These funds will support rail safety education and outreach to...