- Main Number
(855) 667-3655 - Emergencies
(800) 453-2530 - Crossing gates, signals & rough crossings
(800) 453-2530 - Environmental Spills
(800) 453-2530
Story Yard
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May 1, 2024
The arrival of Norfolk Southern railcars at Nestle Purina PetCare's new factory in Eden, North Carolina on April 25 represented a significant milestone for both of our companies. This news comes...
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Apr 30, 2024
President and CEO Alan Shaw sat down with CNBC’s Morgan Brennan to share his perspective on the deliberate actions Norfolk Southern is taking to build a safer, more profitable railroad. Watch...
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Apr 30, 2024
Norfolk Southern COO John Orr sat down with UBS on Monday to share the operational enhancements underway across our network, and our work to close the margin gap with peers and create long-term...
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Apr 25, 2024
Facility to provide products for more than 300 McDonald’s restaurants in the Southeast The Anderson-DuBose Company, Inc., a leading food service distribution company that serves McDonald’s and...
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Apr 24, 2024
Norfolk Southern recently provided an update on its safety and service initiatives in a letter to federal transportation officials. The letter, addressed to Secretary of Transportation Pete...
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Apr 23, 2024
Norfolk Southern recently welcomed a delegation from the National Association of Manufacturers (NAM), including NAM President and CEO Jay Timmons, to our operations in Baltimore. We proudly keep...
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Apr 22, 2024
Tool provides customers access to customized data to track sustainability progress, emissions savings by shipping via rail This Earth Day and every day, Norfolk Southern is committed to helping...
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Apr 22, 2024
As part of our mission to set the gold standard for safety in the rail industry, Norfolk Southern is always looking for innovative opportunities to engage front line railroaders in the continuous...
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Apr 19, 2024
A recently deployed Operations task force has achieved a series of improvements at our Conway Yard’s locomotive shop in Pennsylvania. The Atlanta-based task force is comprised of leaders charged...
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Apr 18, 2024
Norfolk Southern’s second Digital Train Inspection (DTI) Portal has been deployed this month in Jackson, Georgia, where approximately 19 trains pass through daily. This is the first DTI portal...
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Apr 12, 2024
Norfolk Southern CEO Alan Shaw and COO John Orr joined Scott Group from Wolfe Research in New York on Wednesday. Together, they discussed the state of the industry and how Norfolk Southern is...
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Apr 11, 2024
Norfolk Southern is pleased to announce the merger of our wholly owned subsidiaries, Triple Crown Services Company and Thoroughbred Direct Intermodal Services, Inc. Effective April 1, the newly...
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Apr 9, 2024
Railway Track and Structures (RT&S) has named Katherine Barry, Senior Manager, Signal and Electrical Engineering, to their 10 Under 40 list. The recognition honors rail professionals for...
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Apr 8, 2024
John Orr, Norfolk Southern’s new Executive Vice President and Chief Operating Officer, spent part of his first week on the job meeting railroaders and reinforcing safety as our top priority. In...
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Apr 5, 2024
The Surface Transportation Board (STB) has named Norfolk Southern Senior Vice President and Chief Strategy Officer Mike McClellan to its newly created Passenger Rail Advisory Committee (PRAC)....
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Apr 5, 2024
In a recent interview, John Orr, executive vice president and chief operating officer, shared his vision for Norfolk Southern’s Operations. That included the importance of working with labor...
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Apr 3, 2024
In response to the Francis Scott Key Bridge collapse, Norfolk Southern is taking proactive steps to mitigate supply chain disruption and ensure uninterrupted service for our customers. Just this...
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Apr 3, 2024
The Georgia Department of Transportation (Georgia DOT) has greenlit an $8.4 million grant to Norfolk Southern’s McDonough infrastructure improvement project in Henry County. This initiative,...
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Mar 28, 2024
Norfolk Southern CEO Alan Shaw sat down with CNBC’s Jim Cramer on his Mad Money program Wednesday to discuss Norfolk Southern’s balanced strategy and plan to deliver long-term value. Shaw...
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Mar 27, 2024
Norfolk Southern’s Dillard Yard in Savannah, Georgia is building on the safe, reliable, and resilient service they provide to customers. This includes enhancing communication, productivity, and...
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Mar 21, 2024
Part of delivering safe, reliable, and resilient service for our customers is continuously enhancing our productivity together. With that goal in mind, our Operations and Marketing teams have...
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Mar 18, 2024
We are engaging our frontline leaders across Norfolk Southern to help build effective communication with their teams, while encouraging continuous improvement and feedback. These comprehensive...
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Mar 15, 2024
Last week, Norfolk Southern hosted its second annual Thoroughbred Sustainability Partner Awards. The awards honor 13 partner companies that are leading the way with sustainability achievements...
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Mar 14, 2024
Norfolk Southern VP Intermodal Automotive Marketing Shawn Tureman took the stage at TPM24, a premier transportation conference in Long Beach, California. The event served as a platform for...
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Mar 12, 2024
Through our Safety RecognitioNS program, we’re celebrating the Norfolk Southern railroaders who exemplify our culture of safety through their injury-free service record. Their daily actions,...