- Main Number
(855) 667-3655 - Emergencies
(800) 453-2530 - Crossing gates, signals & rough crossings
(800) 453-2530 - Environmental Spills
(800) 453-2530
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Aug 22, 2024
As part of our efforts to enhance employee engagement and gather feedback, Norfolk Southern operates inspection trains across our 22-state network. The train stops at our yards and terminals,...
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Aug 15, 2024
Norfolk Southern is committed to making rail the safest and most preferred transportation choice for our customers. As part of this mission, we recently hosted the Rail Coalition of Advanced...
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Aug 6, 2024
Congratulations to the dedicated team at our Glake Yard in Des Moines, Iowa, for achieving 15 years of injury-free service. Located in Norfolk Southern's northwestern most part of the network, the...
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Jul 31, 2024
Norfolk Southern recognizes that moving the needle on safety requires all team members. It’s a joint effort with our people and our process. With 20,000 of our railroaders dedicated to this goal...
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Jul 30, 2024
Helping to build strong, resilient communities across our network This month, as part of our “Grants on Track” series, we’re featuring Back the Heroes Rumble, a 2023 Safety First grant program...
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Jul 22, 2024
Norfolk Southern is committed to working with our labor partners to advance safety, service, and quality of life enhancements for our craft colleagues. Over 80 percent of our workforce is covered...
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Jul 19, 2024
Norfolk Southern Executive Vice President and Chief Operating Officer John Orr recently joined William C. Vantuono, Editor-in-Chief of Railway Age, for a discussion at the 2024 Rail Insights...
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Jul 17, 2024
Thanks to our railroaders, Norfolk Southern’s Keystone Division has significantly improved performance in safety, service, and productivity into 2024. The division, which includes Delaware,...
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Jul 16, 2024
As part of our year-round efforts to advance our culture of safety, over 100 leaders from across NS enhanced their professional skills during multi-day Safety Leadership Summits held in June and...
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Jul 1, 2024
Through our Safety RecognitioNS program, we’re celebrating the Norfolk Southern railroaders who exemplify our culture of safety through their injury-free service record. Their daily actions help...
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Jun 19, 2024
Norfolk Southern is delivering on our promise to become the gold standard in safety by enhancing our safety culture in partnership with our railroaders and labor leaders. We’re investing two...
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Jun 13, 2024
John Orr, Executive Vice President and Chief Operating Officer, has spent his nearly four decades railroading career advancing positive relationships between labor and management, both in Canada...
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May 24, 2024
Norfolk Southern is now accepting applications for its Safety First and Thriving Communities grant programs through October 1. Launched in 2023, These programs are designed to support...
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May 23, 2024
On May 23, 2023, CEO Alan Shaw and labor union leaders released a joint letter affirming our shared commitment to enhancing rail safety for our colleagues and the communities we serve. One year...
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May 21, 2024
Richard Atcheson Bridges & Buildings Foreman Macon, Georgia Where did you start your career at NS and what do you do now? I was hired as an apprentice for a bridge rebuild gang in 1983. I...
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May 13, 2024
Following our Annual Meeting of Shareholders, Norfolk Southern President and CEO Alan Shaw shared his thoughts with our team on the path forward for our railroad. With shareholders expressing...
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May 7, 2024
Norfolk Southern is working with our labor unions to deliver safe, reliable, and resilient service. Labor is critical to the operational success of NS, with over 80 percent of our workforce...
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May 4, 2024
Norfolk Southern President and CEO Alan Shaw and Executive Vice President and Chief Operating Officer John Orr recently visited with our team at the 47th Street Intermodal Terminal in Chicago....
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May 3, 2024
On May 3, John Orr, Executive Vice President and Chief Operating Officer, penned the following letter to Norfolk Southern Operations colleagues: Dear Colleague, Today marks just over a month since...
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Apr 30, 2024
President and CEO Alan Shaw sat down with CNBC’s Morgan Brennan to share his perspective on the deliberate actions Norfolk Southern is taking to build a safer, more profitable railroad. Watch...
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Apr 30, 2024
Norfolk Southern COO John Orr sat down with UBS on Monday to share the operational enhancements underway across our network, and our work to close the margin gap with peers and create long-term...
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Apr 24, 2024
Norfolk Southern recently provided an update on its safety and service initiatives in a letter to federal transportation officials. The letter, addressed to Secretary of Transportation Pete...
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Apr 22, 2024
As part of our mission to set the gold standard for safety in the rail industry, Norfolk Southern is always looking for innovative opportunities to engage front line railroaders in the continuous...
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Apr 18, 2024
Norfolk Southern’s second Digital Train Inspection (DTI) Portal has been deployed this month in Jackson, Georgia, where approximately 19 trains pass through daily. This is the first DTI portal...
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Apr 12, 2024
Norfolk Southern CEO Alan Shaw and COO John Orr joined Scott Group from Wolfe Research in New York on Wednesday. Together, they discussed the state of the industry and how Norfolk Southern is...