- Main Number
(855) 667-3655 - Emergencies
(800) 453-2530 - Crossing gates, signals & rough crossings
(800) 453-2530 - Environmental Spills
(800) 453-2530
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Apr 30, 2024
Norfolk Southern COO John Orr sat down with UBS on Monday to share the operational enhancements underway across our network, and our work to close the margin gap with peers and create long-term...
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Apr 24, 2024
Norfolk Southern recently provided an update on its safety and service initiatives in a letter to federal transportation officials. The letter, addressed to Secretary of Transportation Pete...
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Apr 22, 2024
As part of our mission to set the gold standard for safety in the rail industry, Norfolk Southern is always looking for innovative opportunities to engage front line railroaders in the continuous...
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Apr 18, 2024
Norfolk Southern’s second Digital Train Inspection (DTI) Portal has been deployed this month in Jackson, Georgia, where approximately 19 trains pass through daily. This is the first DTI portal...
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Apr 12, 2024
Norfolk Southern CEO Alan Shaw and COO John Orr joined Scott Group from Wolfe Research in New York on Wednesday. Together, they discussed the state of the industry and how Norfolk Southern is...
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Apr 8, 2024
John Orr, Norfolk Southern’s new Executive Vice President and Chief Operating Officer, spent part of his first week on the job meeting railroaders and reinforcing safety as our top priority. In...
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Mar 12, 2024
Through our Safety RecognitioNS program, we’re celebrating the Norfolk Southern railroaders who exemplify our culture of safety through their injury-free service record. Their daily actions,...
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Mar 7, 2024
Our Maintenance of Way & Structures (MW&S) team in the Coastal Division reached two significant safety milestones in the past three months. As of February 22, the team has clocked two injury free...
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Feb 27, 2024
As a leader in the rail industry, Norfolk Southern is constantly innovating to improve the efficiency and effectiveness of shipping by rail. A key part of that is formulating RailPulse. This is a...
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Feb 12, 2024
Norfolk Southern’s conductors are at the heart of providing safe, reliable, and resilient service to our customers. We’re taking additional steps to ensure their safety and success on the job,...
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Feb 7, 2024
Through our Safety RecognitioNS program, we’re celebrating the Norfolk Southern railroaders who exemplify our culture of safety through an injury-free service record. Through their daily...
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Feb 5, 2024
Norfolk Southern recently made an investment to support long-term infrastructure improvements in Bellevue, Ohio. A check for approximately $472,000 was presented earlier this month by Will Miller,...
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Jan 31, 2024
Norfolk Southern has completed a siding extension project in Campbellstown, Ohio, another milestone in the company’s long-term infrastructure investment and community collaboration. The project...
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Jan 24, 2024
Norfolk Southern is charting A Better Way Forward in partnership with our labor leaders at the local level by listening to their ideas on how we can better deliver safe, reliable, and resilient...
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Jan 19, 2024
5S methodology has helped some of the world’s leading industrial companies improve safety, streamline assets, and increase productivity. The 5S approach, which translated from Japanese, stands...
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Jan 17, 2024
In 2023, Norfolk Southern trained 5,413 first responders through its Operation Awareness & Response (OAR) program. This included hands-on events across 15 cities with the company’s Safety Train....
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Jan 8, 2024
Railroaders across Norfolk Southern started the New Year off right through our Everything Starts with Safety 2024 Kickoff events. On January 2, our teams were raising awareness around the...
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Dec 15, 2023
To help reduce injury and death among teens due to car crashes, Norfolk Southern hosted the Teens in the Driver Seat® (TDS) Georgia Safe Driving Summit at our Atlanta headquarters. Over 60...
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Dec 12, 2023
We’re celebrating the exceptional service of our railroaders throughout our 22-state network. On November 2, we recognized six railroaders on our Great Lakes Division for their contributions...
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Dec 11, 2023
In a groundbreaking move towards innovation and sustainability, Norfolk Southern has contributed a lead gift of $500,000 to the Atlanta Fire Rescue Foundation's (AFRF) 'Fleet Forward' capital campaign
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Dec 8, 2023
Norfolk Southern President and CEO, Alan H. Shaw, addresses employees at a company-wide town hall on December 6, 2023. Norfolk Southern railroaders, from conductor trainees to the entire executive...
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Dec 1, 2023
The Association of American Railroads (AAR) recognized two senior Norfolk Southern environmental professionals this November for their achievements in environmental stewardship. Mark Dudle,...
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Nov 13, 2023
Norfolk Southern recently recognized eight exceptional railroaders on our Blue Ridge Division who collectively have over 230 years of injury-free service. All were honored during an awards...
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Nov 7, 2023
Norfolk Southern President and CEO Alan Shaw joined leaders from the worlds of business, finance, and politics this week at Yahoo Finance’s ‘Invest’ conference. Shaw sat down with Yahoo...
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Oct 10, 2023
We’re focused on enhancing and building upon our safety culture. We can’t do that without the dedication and diligence of our railroaders. We recently recognized several railroaders in our...