- Main Number
(855) 667-3655 - Emergencies
(800) 453-2530 - Crossing gates, signals & rough crossings
(800) 453-2530 - Environmental Spills
(800) 453-2530
Story Yard
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Feb 13, 2024
The team at Norfolk Southern’s Inman Yard in Atlanta is improving productivity through communication and alignment. The Inman team reviews a terminal plan document with Intermodal, Mechanical,...
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Feb 12, 2024
Norfolk Southern’s conductors are at the heart of providing safe, reliable, and resilient service to our customers. We’re taking additional steps to ensure their safety and success on the job,...
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Feb 9, 2024
Norfolk Southern has again been recognized as a River Star Business by the Elizabeth River Project for its environmental preservation and pollution mitigation in the Hampton Roads, Virginia, area....
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Feb 7, 2024
Through our Safety RecognitioNS program, we’re celebrating the Norfolk Southern railroaders who exemplify our culture of safety through an injury-free service record. Through their daily...
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Feb 7, 2024
Strong infrastructure is the foundation of providing safe, reliable, and resilient service. Norfolk Southern invests $1 billion annually replacing, rehabilitating, and improving our...
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Feb 6, 2024
Norfolk Southern and the American Train Dispatchers Association (ATDA) have partnered to provide a significant quality-of-life enhancement for guaranteed assigned dispatchers. Under the new pilot...
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Feb 6, 2024
Trains: Norfolk Southern industrial development efforts boost 62 projects in 2023 “Norfolk Southern worked with customers and economic development partners to facilitate broad-based industrial...
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Feb 5, 2024
Norfolk Southern recently made an investment to support long-term infrastructure improvements in Bellevue, Ohio. A check for approximately $472,000 was presented earlier this month by Will Miller,...
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Feb 5, 2024
Stephanie Roop, Norfolk Southern Assistant Vice President Strategy and Planning, has been named a Railway Age 2024 ‘Fast Trackers’ 25 Under 40 Honoree for her influential contributions to the...
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Jan 31, 2024
Norfolk Southern has completed a siding extension project in Campbellstown, Ohio, another milestone in the company’s long-term infrastructure investment and community collaboration. The project...
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Jan 30, 2024
Last week, Georgia Tech’s Advanced Technology Development Center (ATDC), the state of Georgia’s technology business incubator, hosted a Sustainable Transportation event. Hosted by Curiosity...
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Jan 29, 2024
Over the past 12 months, we have made significant progress in East Palestine. We’re keeping our promises, and we’ll continue to listen to the community and help the area recover and thrive....
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Jan 24, 2024
Norfolk Southern is charting A Better Way Forward in partnership with our labor leaders at the local level by listening to their ideas on how we can better deliver safe, reliable, and resilient...
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Jan 23, 2024
Our Great Lakes Division teams are improving productivity and speed of delivery for our customers. As part of these efforts, two leaders at our Toledo Terminal in Ohio took a new approach to solve...
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Jan 22, 2024
Even through the recent winter storms, our team kept the economy moving. Thank you to our resilient railroaders across the network for working in snow and ice to ensure that our trains run safely...
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Jan 19, 2024
5S methodology has helped some of the world’s leading industrial companies improve safety, streamline assets, and increase productivity. The 5S approach, which translated from Japanese, stands...
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Jan 18, 2024
We’re engaging front-line railroaders across our 22-state network, all to further enhance our safety culture and improve the quality of life for our teams. To help advance these efforts, we...
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Jan 17, 2024
In 2023, Norfolk Southern trained 5,413 first responders through its Operation Awareness & Response (OAR) program. This included hands-on events across 15 cities with the company’s Safety Train....
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Jan 17, 2024
Paul Duncan, Norfolk Southern’s Executive Vice President and Chief Operating Officer, and Joe Gioe, Vice President, Transportation, discuss how process and rigor are key to delivering excellent...
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Jan 16, 2024
On January 10, Norfolk Southern President and CEO Alan Shaw participated in a fireside chat with Adriene Bailey, a Partner in Oliver Wyman’s Transportation practice, at the Midwest Association...
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Jan 10, 2024
Norfolk Southern has built a longstanding reputation as a constructive and visible corporate citizen in each region of our 22-state service area. Whether through participation in local rotary...
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Jan 9, 2024
Norfolk Southern has made a significant $1 million contribution to Preservation Virginia’s Historic Jamestowne, marking the initiation of the Save Jamestown campaign. This campaign aims to...
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Jan 8, 2024
Railroaders across Norfolk Southern started the New Year off right through our Everything Starts with Safety 2024 Kickoff events. On January 2, our teams were raising awareness around the...
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Dec 27, 2023
At Norfolk Southern, we're charting A Better Way Forward for our company, our customers, and the rail industry at large. By focusing on resilience and exceptional service, Team NS is driving...
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Dec 22, 2023
Norfolk Southern Executive Vice President and Chief Marketing Officer Ed Elkins and VP Business Development and Real Estate Kathleen Smith were recently featured on the Northeast Association of...