- Main Number
(855) 667-3655 - Emergencies
(800) 453-2530 - Crossing gates, signals & rough crossings
(800) 453-2530 - Environmental Spills
(800) 453-2530
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Oct 14, 2024
At the 2024 Virginia Maritime Association International Trade Symposium (VMA24), Norfolk Southern’s EVP & Chief Marketing Officer, Ed Elkins, addressed the broader macroeconomic trends shaping...
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Oct 1, 2024
Norfolk Southern is taking a proactive approach to keep America’s supply chain moving despite work stoppages at East Coast ports. We are committed to minimizing disruption and providing our...
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Oct 1, 2024
Norfolk Southern representatives join state and local economic development allies at Country View Family Farms for ribbon-cutting ceremony. A partnership between Norfolk Southern, the North Shore...
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Sep 27, 2024
Award recognizes the safe handling of hazardous materials ATLANTA, September 27, 2024 – Norfolk Southern Corporation announced Tuesday that 47 of its customers have earned the 2023 Thoroughbred...
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Sep 19, 2024
Significant capacity improvements will enhance critical rail corridor, open additional opportunities for statewide business and economic growth Norfolk Southern is investing to grow capacity on a...
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Aug 29, 2024
Intermodal customers now have a reservation system, available through AccessNS, for scheduling their container deliveries...
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Aug 27, 2024
Norfolk Southern has made this year’s Reuters Automotive D.R.I.V.E Honours shortlist. The global awards celebrate innovation, commitment, impact, and leadership within the automotive industry....
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Aug 26, 2024
Site rendering of the Blue Ridge Connector, sourced through the Georgia Ports Authority on August 7, 2024. In December 2023, a major enhancement to Northeast Georgia’s link to the global supply...
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Aug 14, 2024
Norfolk Southern harnesses the combined power of people, technology, and innovation to drive the future of freight transportation. From advancing productivity, safety, and reliability to enhancing...
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Aug 2, 2024
Key takeaways from Alan Shaw at the Southern Economic Development Council annual meeting Norfolk Southern representatives pictured from left to right: GVP Industrial Development Craig Hudson, Sr....
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Jul 12, 2024
Our railroaders make a difference that extends beyond the freight we move. At NS, we know the service we provide our customers affects their operations, employees, and communities across our network.
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Jul 2, 2024
Earlier this year, crew members at our Lamberts Point Coal Terminal in Norfolk, Virginia rapidly came together to meet the needs of a key customer following the collapse of the Francis Scott Key...
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Jun 24, 2024
Norfolk Southern’s operations and crew members are vital to supporting the world’s energy supply. Our Lamberts Point Coal Facility in Norfolk, Virginia, loads coal from mines throughout...
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Jun 13, 2024
Our newly established Network Operations Center (NOC) war room is fast-tracking performance improvements throughout our 22-state network. Located at our Atlanta headquarters, the war room is...
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May 7, 2024
Norfolk Southern and Florida East Coast Railway (FEC) are collaborating to improve operations and productivity. The result is smoother operations and better customer service. The two railroads...
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May 4, 2024
Norfolk Southern President and CEO Alan Shaw and Executive Vice President and Chief Operating Officer John Orr recently visited with our team at the 47th Street Intermodal Terminal in Chicago....
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May 2, 2024
Norfolk Southern’s Lamberts Point Coal Facility is the Northern Hemisphere’s largest, facility for loading coal. Located in Norfolk, Virginia, Lamberts Point Pier 6 operates 24/7 and...
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May 1, 2024
The arrival of Norfolk Southern railcars at Nestle Purina PetCare's new factory in Eden, North Carolina on April 25 represented a significant milestone for both of our companies. This news comes...
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Apr 25, 2024
Facility to provide products for more than 300 McDonald’s restaurants in the Southeast The Anderson-DuBose Company, Inc., a leading food service distribution company that serves McDonald’s and...
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Apr 23, 2024
Norfolk Southern recently welcomed a delegation from the National Association of Manufacturers (NAM), including NAM President and CEO Jay Timmons, to our operations in Baltimore. We proudly keep...
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Apr 22, 2024
Tool provides customers access to customized data to track sustainability progress, emissions savings by shipping via rail This Earth Day and every day, Norfolk Southern is committed to helping...
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Apr 11, 2024
Norfolk Southern is pleased to announce the merger of our wholly owned subsidiaries, Triple Crown Services Company and Thoroughbred Direct Intermodal Services, Inc. Effective April 1, the newly...
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Mar 21, 2024
Part of delivering safe, reliable, and resilient service for our customers is continuously enhancing our productivity together. With that goal in mind, our Operations and Marketing teams have...
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Mar 15, 2024
Last week, Norfolk Southern hosted its second annual Thoroughbred Sustainability Partner Awards. The awards honor 13 partner companies that are leading the way with sustainability achievements...
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Feb 27, 2024
As a leader in the rail industry, Norfolk Southern is constantly innovating to improve the efficiency and effectiveness of shipping by rail. A key part of that is formulating RailPulse. This is a...
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Feb 21, 2024
Norfolk Southern hosts the Atlanta Chapter of the Council for Supply Chain Management Professionals for their largest, post-pandemic in-person meeting. Norfolk Southern Marketing leaders recently...
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Feb 15, 2024
Norfolk Southern Executive Vice President and Chief Marketing Officer Ed Elkins recently updated investors on our 2024 outlook and growth opportunities. During the fourth quarter and full-year...
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Feb 6, 2024
Trains: Norfolk Southern industrial development efforts boost 62 projects in 2023 “Norfolk Southern worked with customers and economic development partners to facilitate broad-based industrial...
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Jan 10, 2024
Norfolk Southern has built a longstanding reputation as a constructive and visible corporate citizen in each region of our 22-state service area. Whether through participation in local rotary...
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Dec 22, 2023
Norfolk Southern Executive Vice President and Chief Marketing Officer Ed Elkins and VP Business Development and Real Estate Kathleen Smith were recently featured on the Northeast Association of...
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Dec 19, 2023
Norfolk Southern plays a leading role in delivering the special freight that helps spread joy to millions of American households this time of year. Here’s a glimpse into the merry cargo our...
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Dec 13, 2023
A fluid and productive railroad is an efficient railroad. Over the past year, we’ve made substantial progress decongesting our rail yards by reducing the number of cars on our properties. Using...
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Dec 8, 2023
Norfolk Southern President and CEO, Alan H. Shaw, addresses employees at a company-wide town hall on December 6, 2023. Norfolk Southern railroaders, from conductor trainees to the entire executive...
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Nov 7, 2023
Paul Duncan, Norfolk Southern’s Executive Vice President and Chief Operating Officer, and our entire Operations team are focused on delivering safer, more reliable, and resilient service....
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Oct 31, 2023
The challenge: Norfolk Southern's commitment to finding "A Better Way Forward" was put to the test when our customer and a global leader in the paper and packaging industry needed an innovative...
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Oct 27, 2023
When the leaves start to change, NS gears up for Halloween. Our railroaders safely deliver all the essentials for your spooky season festivities — from trick-or-treater’s favorite candy to...
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Oct 24, 2023
More freight has shifted from the West Coast to the East Coast, with East Coast ports now handling 54 percent of our nation’s global trade. Norfolk Southern has invested in our East Coast port...
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Oct 19, 2023
Norfolk Southern President and CEO Alan Shaw, along with a team of senior leaders from Marketing and Operations visited the rail network’s Blue Ridge Division last week to meet with customers...
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Oct 3, 2023
Norfolk Southern is helping customers improve their supply chain management through the power of data. We recently launched our API Resource Platform, giving deeper, real-time visibility into...
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Sep 28, 2023
Norfolk Southern locomotive carrying Northrop Grumman rocket components for the Artemis II: Mission to the Moon through Atlanta, Georgia. Introduction: Norfolk Southern recently transported...
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Sep 25, 2023
An integrated set of logistics choices, built around the needs of Norfolk Southern’s customers Norfolk Southern has created a first-of-its-kind department to build upon the company’s strong...
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Sep 22, 2023
Norfolk Southern is building upon its partnership with the Pennsylvania Department of Transportation (PennDOT) with a new agreement to improve and expand passenger rail access in Western...
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Sep 19, 2023
Chemicals Marketing Group visits Norfolk Southern Training Center Chemicals Marketing Group doing an in-class session on “Safety Fundamentals” of railroad operations. Every day, Norfolk...
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Sep 14, 2023
On Wednesday, September 13, Norfolk Southern President and CEO Alan Shaw joined the FTR Transportation Conference for a fireside chat. FTR is an industry leader in freight transportation...
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Sep 11, 2023
Norfolk Southern and Canadian National Railway Company have announced a new domestic intermodal service. Launching on October 2, this unique service will provide customers with an integrated,...
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Aug 16, 2023
On August 15, Norfolk Southern President and CEO Alan Shaw joined Jim Cramer of CNBC’s Mad Money. Among many topics, Shaw and Cramer discussed Norfolk Southern’s long-term strategy, strategic...
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Aug 14, 2023
On August 14, the SaportaReport featured a conversation with Norfolk Southern President and CEO Alan Shaw. In the article, “Norfolk Southern’s Alan Shaw: ‘We’re not done. We’re going to...
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Aug 9, 2023
Last year, we rolled out our new Thoroughbred Operating Plan with a balanced approach to service, productivity, and growth (TOP|SPG). One component was to drive greater throughput at our...
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Aug 7, 2023
Rail is critical to transporting our nation’s automotive supply chain. As the largest originating shipper of light vehicles in America, Norfolk Southern is preparing for sustained growth in...
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Jul 31, 2023
Norfolk Southern’s Industrial Development experts worked with economic developers in Etowah County, Alabama and at the Gadsden Etowah Industrial Development Authority, to prime a 1,100-acre,...