- Main Number
(855) 667-3655 - Emergencies
(800) 453-2530 - Crossing gates, signals & rough crossings
(800) 453-2530 - Environmental Spills
(800) 453-2530
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Oct 25, 2024
In recent months, our Northern Region has significantly improved safety and operational performance across teams, from Massachusetts to Illinois. Since streamlining operations in August, the...
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Oct 22, 2024
At Norfolk Southern’s Network Operations Center (NOC), our Locomotive Group is making significant strides in driving greater efficiency across our entire network. Through teamwork and innovative...
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Oct 8, 2024
At Norfolk Southern, safety is our top priority. As part of this objective, we are constantly seeking and implementing new strategies to ensure our team members return home in the same condition...
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Sep 26, 2024
The team at our Norris Yard, located in Irondale, Alabama, is spearheading a series of performance improvements that will significantly enhance our ability to provide safe, reliable, and resilient...
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Sep 18, 2024
Norfolk Southern Executive Vice President and Chief Marketing Officer, Ed Elkins, recently addressed the Surface Transportation Board (STB) to outline Norfolk Southern’s strategy for growth in...
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Aug 26, 2024
Site rendering of the Blue Ridge Connector, sourced through the Georgia Ports Authority on August 7, 2024. In December 2023, a major enhancement to Northeast Georgia’s link to the global supply...
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Aug 15, 2024
Norfolk Southern is committed to making rail the safest and most preferred transportation choice for our customers. As part of this mission, we recently hosted the Rail Coalition of Advanced...
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Aug 14, 2024
Norfolk Southern harnesses the combined power of people, technology, and innovation to drive the future of freight transportation. From advancing productivity, safety, and reliability to enhancing...
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Aug 7, 2024
Norfolk Southern’s Board of Directors is the backbone of our organization. To ensure we deliver on our commitment to strong corporate governance and risk management, our shareholders have...
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Aug 2, 2024
Employees at our Juniata Locomotive Shop in Altoona, Pennsylvania modernize a locomotive. Norfolk Southern is committed to reducing our fuel consumption to create value for customers while...
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Jul 31, 2024
Norfolk Southern recognizes that moving the needle on safety requires all team members. It’s a joint effort with our people and our process. With 20,000 of our railroaders dedicated to this goal...
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Jul 29, 2024
Norfolk Southern President & CEO Alan Shaw joined CNBC’s “Squawk on the Street” Friday following the company’s second quarter earnings announcement. “We’re doing exactly what we said...
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Jul 24, 2024
Norfolk Southern has earned the Toyota Logistics Services’ (TLS) Environmental Leadership Award for its inaugural Climate Transition Plan (CTP) and the Kaizen Award for continuous improvement...
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Jul 19, 2024
Norfolk Southern Executive Vice President and Chief Operating Officer John Orr recently joined William C. Vantuono, Editor-in-Chief of Railway Age, for a discussion at the 2024 Rail Insights...
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Jul 17, 2024
Thanks to our railroaders, Norfolk Southern’s Keystone Division has significantly improved performance in safety, service, and productivity into 2024. The division, which includes Delaware,...
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Jul 15, 2024
As a leading provider of freight-rail service — the most sustainable mode of moving freight over land — Norfolk Southern plays a crucial role in reducing global supply-chain emissions and...
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Jul 12, 2024
Our railroaders make a difference that extends beyond the freight we move. At NS, we know the service we provide our customers affects their operations, employees, and communities across our network.
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Jul 2, 2024
Earlier this year, crew members at our Lamberts Point Coal Terminal in Norfolk, Virginia rapidly came together to meet the needs of a key customer following the collapse of the Francis Scott Key...
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Jun 27, 2024
In freight logistics, innovation and efficiency are paramount, and Norfolk Southern is always readying to meet the future needs of the global supply chain.
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Jun 24, 2024
Norfolk Southern’s operations and crew members are vital to supporting the world’s energy supply. Our Lamberts Point Coal Facility in Norfolk, Virginia, loads coal from mines throughout...
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Jun 13, 2024
Our newly established Network Operations Center (NOC) war room is fast-tracking performance improvements throughout our 22-state network. Located at our Atlanta headquarters, the war room is...
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Jun 12, 2024
A team of Marketing and Operations leaders have joined together to improve communication with Norfolk Southern’s partner driver community. The Driving Recognition, Innovation, and Value through...
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Jun 6, 2024
Stefan Loeb and John Kingston on stage during the FreightWaves Future of Supply Chain conference. The FreightWaves Future of Supply Chain conference in Atlanta brought together industry leaders...
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May 28, 2024
Norfolk Southern Chief Operating Officer John Orr detailed efforts by the NS team to advance key performance indicators (KPIs), as well as opportunities to grow and drive further efficiencies for...
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May 20, 2024Evergreen names Norfolk Southern “Railroad of the Year” for outstanding, reliable intermodal service
At $40 billion, the North American intermodal market is the largest in the world, and globally, 95 percent of all manufactured goods are moved in a container at some point in their supply chain...
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May 17, 2024
Norfolk Southern hosted our annual Short Line Conference on May 14, bringing together nearly 200 representatives from our extensive network of more than 270 short line partners. Ed Elkins, EVP and...
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May 13, 2024
Following our Annual Meeting of Shareholders, Norfolk Southern President and CEO Alan Shaw shared his thoughts with our team on the path forward for our railroad. With shareholders expressing...
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May 7, 2024
Norfolk Southern and Florida East Coast Railway (FEC) are collaborating to improve operations and productivity. The result is smoother operations and better customer service. The two railroads...
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May 4, 2024
Norfolk Southern President and CEO Alan Shaw and Executive Vice President and Chief Operating Officer John Orr recently visited with our team at the 47th Street Intermodal Terminal in Chicago....
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May 3, 2024
On May 3, John Orr, Executive Vice President and Chief Operating Officer, penned the following letter to Norfolk Southern Operations colleagues: Dear Colleague, Today marks just over a month since...
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May 2, 2024
Norfolk Southern’s Lamberts Point Coal Facility is the Northern Hemisphere’s largest, facility for loading coal. Located in Norfolk, Virginia, Lamberts Point Pier 6 operates 24/7 and...
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Apr 30, 2024
President and CEO Alan Shaw sat down with CNBC’s Morgan Brennan to share his perspective on the deliberate actions Norfolk Southern is taking to build a safer, more profitable railroad. Watch...
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Apr 30, 2024
Norfolk Southern COO John Orr sat down with UBS on Monday to share the operational enhancements underway across our network, and our work to close the margin gap with peers and create long-term...
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Apr 19, 2024
A recently deployed Operations task force has achieved a series of improvements at our Conway Yard’s locomotive shop in Pennsylvania. The Atlanta-based task force is comprised of leaders charged...
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Apr 12, 2024
Norfolk Southern CEO Alan Shaw and COO John Orr joined Scott Group from Wolfe Research in New York on Wednesday. Together, they discussed the state of the industry and how Norfolk Southern is...
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Apr 3, 2024
In response to the Francis Scott Key Bridge collapse, Norfolk Southern is taking proactive steps to mitigate supply chain disruption and ensure uninterrupted service for our customers. Just this...
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Mar 27, 2024
Norfolk Southern’s Dillard Yard in Savannah, Georgia is building on the safe, reliable, and resilient service they provide to customers. This includes enhancing communication, productivity, and...
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Mar 21, 2024
Part of delivering safe, reliable, and resilient service for our customers is continuously enhancing our productivity together. With that goal in mind, our Operations and Marketing teams have...
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Mar 14, 2024
Norfolk Southern VP Intermodal Automotive Marketing Shawn Tureman took the stage at TPM24, a premier transportation conference in Long Beach, California. The event served as a platform for...
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Mar 6, 2024
Norfolk Southern EVP and Chief Marketing Officer Ed Elkins recently joined William C. Vantuono, Editor-in-Chief of Railway Age, on Rail Group On Air, a podcast hosted jointly by Railway Age, RT&S,...
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Feb 28, 2024
Norfolk Southern’s Marketing division is announcing changes regarding its leadership team and structure. The personnel changes showcase the versatility of our team’s expertise, and the...
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Feb 27, 2024
As a leader in the rail industry, Norfolk Southern is constantly innovating to improve the efficiency and effectiveness of shipping by rail. A key part of that is formulating RailPulse. This is a...
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Feb 21, 2024
Norfolk Southern hosts the Atlanta Chapter of the Council for Supply Chain Management Professionals for their largest, post-pandemic in-person meeting. Norfolk Southern Marketing leaders recently...
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Feb 20, 2024
Sitting just two miles from the heart of downtown Macon, Brosnan Yard is an economic lynchpin for the southeastern United States, connecting manufacturers in the southeast to markets all over the...
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Feb 15, 2024
Norfolk Southern Executive Vice President and Chief Marketing Officer Ed Elkins recently updated investors on our 2024 outlook and growth opportunities. During the fourth quarter and full-year...
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Feb 13, 2024
The team at Norfolk Southern’s Inman Yard in Atlanta is improving productivity through communication and alignment. The Inman team reviews a terminal plan document with Intermodal, Mechanical,...
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Feb 6, 2024
Trains: Norfolk Southern industrial development efforts boost 62 projects in 2023 “Norfolk Southern worked with customers and economic development partners to facilitate broad-based industrial...
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Jan 23, 2024
Our Great Lakes Division teams are improving productivity and speed of delivery for our customers. As part of these efforts, two leaders at our Toledo Terminal in Ohio took a new approach to solve...
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Jan 17, 2024
Paul Duncan, Norfolk Southern’s Executive Vice President and Chief Operating Officer, and Joe Gioe, Vice President, Transportation, discuss how process and rigor are key to delivering excellent...
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Jan 10, 2024
Norfolk Southern has built a longstanding reputation as a constructive and visible corporate citizen in each region of our 22-state service area. Whether through participation in local rotary...