- Main Number
(855) 667-3655 - Emergencies
(800) 453-2530 - Crossing gates, signals & rough crossings
(800) 453-2530 - Environmental Spills
(800) 453-2530
Story Yard
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May 30, 2024
For the second consecutive year, Norfolk Southern has earned a spot on USA TODAY's prestigious America's Climate Leaders list for 2024. This recognition highlights our ongoing commitment to...
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May 28, 2024
Norfolk Southern Chief Operating Officer John Orr detailed efforts by the NS team to advance key performance indicators (KPIs), as well as opportunities to grow and drive further efficiencies for...
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May 24, 2024
Norfolk Southern is now accepting applications for its Safety First and Thriving Communities grant programs through October 1. Launched in 2023, These programs are designed to support...
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May 23, 2024
On May 23, 2023, CEO Alan Shaw and labor union leaders released a joint letter affirming our shared commitment to enhancing rail safety for our colleagues and the communities we serve. One year...
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May 22, 2024
Our dedicated team of Train and Engine employees travel throughout our 22-state network, delivering safe, reliable, and resilient service to our customers. Many spend nights away from their homes...
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May 21, 2024
Richard Atcheson Bridges & Buildings Foreman Macon, Georgia Where did you start your career at NS and what do you do now? I was hired as an apprentice for a bridge rebuild gang in 1983. I...
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May 20, 2024Evergreen names Norfolk Southern “Railroad of the Year” for outstanding, reliable intermodal service
At $40 billion, the North American intermodal market is the largest in the world, and globally, 95 percent of all manufactured goods are moved in a container at some point in their supply chain...
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May 17, 2024
Norfolk Southern hosted our annual Short Line Conference on May 14, bringing together nearly 200 representatives from our extensive network of more than 270 short line partners. Ed Elkins, EVP and...
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May 16, 2024
Richard Scott, a 26-year employee of Norfolk Southern, has been selected for the 2024 Employee Veteran Leadership Awards presented by Military Friendly. The awards recognize veterans who have a...
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May 15, 2024
Norfolk Southern’s Nabanita Nag, Executive Vice President Corporate Affairs and Chief Legal Officer, has been named an Atlanta Business Chronicle 2024 Corporate Counsel Award Honoree. Nag was...
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May 14, 2024
(Pictured: Illinois Governor JB Pritzker and students from Leo High School; credit: Governor JB Pritzker) The Chicago Region Environmental and Transportation Efficiency (CREATE) Program partners...
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May 13, 2024
Following our Annual Meeting of Shareholders, Norfolk Southern President and CEO Alan Shaw shared his thoughts with our team on the path forward for our railroad. With shareholders expressing...
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May 7, 2024
Norfolk Southern and Florida East Coast Railway (FEC) are collaborating to improve operations and productivity. The result is smoother operations and better customer service. The two railroads...
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May 7, 2024
Norfolk Southern is working with our labor unions to deliver safe, reliable, and resilient service. Labor is critical to the operational success of NS, with over 80 percent of our workforce...
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May 4, 2024
Norfolk Southern President and CEO Alan Shaw and Executive Vice President and Chief Operating Officer John Orr recently visited with our team at the 47th Street Intermodal Terminal in Chicago....
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May 3, 2024
On May 3, John Orr, Executive Vice President and Chief Operating Officer, penned the following letter to Norfolk Southern Operations colleagues: Dear Colleague, Today marks just over a month since...
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May 3, 2024
Ed Boyle, VP Engineering, a 30-year veteran of Norfolk Southern, was recognized by Railway Age as one of ten Influential Leaders for 2024. Honorees were selected through the publication’s...
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May 2, 2024
Norfolk Southern’s Lamberts Point Coal Facility is the Northern Hemisphere’s largest, facility for loading coal. Located in Norfolk, Virginia, Lamberts Point Pier 6 operates 24/7 and...
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May 1, 2024
The arrival of Norfolk Southern railcars at Nestle Purina PetCare's new factory in Eden, North Carolina on April 25 represented a significant milestone for both of our companies. This news comes...
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Apr 30, 2024
President and CEO Alan Shaw sat down with CNBC’s Morgan Brennan to share his perspective on the deliberate actions Norfolk Southern is taking to build a safer, more profitable railroad. Watch...
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Apr 30, 2024
Norfolk Southern COO John Orr sat down with UBS on Monday to share the operational enhancements underway across our network, and our work to close the margin gap with peers and create long-term...
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Apr 25, 2024
Facility to provide products for more than 300 McDonald’s restaurants in the Southeast The Anderson-DuBose Company, Inc., a leading food service distribution company that serves McDonald’s and...
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Apr 24, 2024
Norfolk Southern recently provided an update on its safety and service initiatives in a letter to federal transportation officials. The letter, addressed to Secretary of Transportation Pete...
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Apr 23, 2024
Norfolk Southern recently welcomed a delegation from the National Association of Manufacturers (NAM), including NAM President and CEO Jay Timmons, to our operations in Baltimore. We proudly keep...
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Apr 22, 2024
Tool provides customers access to customized data to track sustainability progress, emissions savings by shipping via rail This Earth Day and every day, Norfolk Southern is committed to helping...