- Main Number
(855) 667-3655 - Emergencies
(800) 453-2530 - Crossing gates, signals & rough crossings
(800) 453-2530 - Environmental Spills
(800) 453-2530
Story Yard
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May 7, 2024
Norfolk Southern is working with our labor unions to deliver safe, reliable, and resilient service. Labor is critical to the operational success of NS, with over 80 percent of our workforce...
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May 4, 2024
Norfolk Southern President and CEO Alan Shaw and Executive Vice President and Chief Operating Officer John Orr recently visited with our team at the 47th Street Intermodal Terminal in Chicago....
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May 3, 2024
On May 3, John Orr, Executive Vice President and Chief Operating Officer, penned the following letter to Norfolk Southern Operations colleagues: Dear Colleague, Today marks just over a month since...
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May 3, 2024
Ed Boyle, VP Engineering, a 30-year veteran of Norfolk Southern, was recognized by Railway Age as one of ten Influential Leaders for 2024. Honorees were selected through the publication’s...
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May 2, 2024
Norfolk Southern’s Lamberts Point Coal Facility is the Northern Hemisphere’s largest, facility for loading coal. Located in Norfolk, Virginia, Lamberts Point Pier 6 operates 24/7 and...
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May 1, 2024
The arrival of Norfolk Southern railcars at Nestle Purina PetCare's new factory in Eden, North Carolina on April 25 represented a significant milestone for both of our companies. This news comes...
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Apr 30, 2024
President and CEO Alan Shaw sat down with CNBC’s Morgan Brennan to share his perspective on the deliberate actions Norfolk Southern is taking to build a safer, more profitable railroad. Watch...
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Apr 30, 2024
Norfolk Southern COO John Orr sat down with UBS on Monday to share the operational enhancements underway across our network, and our work to close the margin gap with peers and create long-term...
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Apr 25, 2024
Facility to provide products for more than 300 McDonald’s restaurants in the Southeast The Anderson-DuBose Company, Inc., a leading food service distribution company that serves McDonald’s and...
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Apr 24, 2024
Norfolk Southern recently provided an update on its safety and service initiatives in a letter to federal transportation officials. The letter, addressed to Secretary of Transportation Pete...
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Apr 23, 2024
Norfolk Southern recently welcomed a delegation from the National Association of Manufacturers (NAM), including NAM President and CEO Jay Timmons, to our operations in Baltimore. We proudly keep...
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Apr 22, 2024
Tool provides customers access to customized data to track sustainability progress, emissions savings by shipping via rail This Earth Day and every day, Norfolk Southern is committed to helping...
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Apr 22, 2024
As part of our mission to set the gold standard for safety in the rail industry, Norfolk Southern is always looking for innovative opportunities to engage front line railroaders in the continuous...
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Apr 19, 2024
A recently deployed Operations task force has achieved a series of improvements at our Conway Yard’s locomotive shop in Pennsylvania. The Atlanta-based task force is comprised of leaders charged...
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Apr 18, 2024
Norfolk Southern’s second Digital Train Inspection (DTI) Portal has been deployed this month in Jackson, Georgia, where approximately 19 trains pass through daily. This is the first DTI portal...
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Apr 12, 2024
Norfolk Southern CEO Alan Shaw and COO John Orr joined Scott Group from Wolfe Research in New York on Wednesday. Together, they discussed the state of the industry and how Norfolk Southern is...
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Apr 11, 2024
Norfolk Southern is pleased to announce the merger of our wholly owned subsidiaries, Triple Crown Services Company and Thoroughbred Direct Intermodal Services, Inc. Effective April 1, the newly...
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Apr 9, 2024
Railway Track and Structures (RT&S) has named Katherine Barry, Senior Manager, Signal and Electrical Engineering, to their 10 Under 40 list. The recognition honors rail professionals for...
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Apr 8, 2024
John Orr, Norfolk Southern’s new Executive Vice President and Chief Operating Officer, spent part of his first week on the job meeting railroaders and reinforcing safety as our top priority. In...
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Apr 5, 2024
The Surface Transportation Board (STB) has named Norfolk Southern Senior Vice President and Chief Strategy Officer Mike McClellan to its newly created Passenger Rail Advisory Committee (PRAC)....
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Apr 5, 2024
In a recent interview, John Orr, executive vice president and chief operating officer, shared his vision for Norfolk Southern’s Operations. That included the importance of working with labor...
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Apr 3, 2024
In response to the Francis Scott Key Bridge collapse, Norfolk Southern is taking proactive steps to mitigate supply chain disruption and ensure uninterrupted service for our customers. Just this...
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Apr 3, 2024
The Georgia Department of Transportation (Georgia DOT) has greenlit an $8.4 million grant to Norfolk Southern’s McDonough infrastructure improvement project in Henry County. This initiative,...
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Mar 28, 2024
Norfolk Southern CEO Alan Shaw sat down with CNBC’s Jim Cramer on his Mad Money program Wednesday to discuss Norfolk Southern’s balanced strategy and plan to deliver long-term value. Shaw...
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Mar 27, 2024
Norfolk Southern’s Dillard Yard in Savannah, Georgia is building on the safe, reliable, and resilient service they provide to customers. This includes enhancing communication, productivity, and...
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Mar 21, 2024
Part of delivering safe, reliable, and resilient service for our customers is continuously enhancing our productivity together. With that goal in mind, our Operations and Marketing teams have...
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Mar 18, 2024
We are engaging our frontline leaders across Norfolk Southern to help build effective communication with their teams, while encouraging continuous improvement and feedback. These comprehensive...
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Mar 15, 2024
Last week, Norfolk Southern hosted its second annual Thoroughbred Sustainability Partner Awards. The awards honor 13 partner companies that are leading the way with sustainability achievements...
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Mar 14, 2024
Norfolk Southern VP Intermodal Automotive Marketing Shawn Tureman took the stage at TPM24, a premier transportation conference in Long Beach, California. The event served as a platform for...
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Mar 12, 2024
Through our Safety RecognitioNS program, we’re celebrating the Norfolk Southern railroaders who exemplify our culture of safety through their injury-free service record. Their daily actions,...
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Mar 8, 2024
Norfolk Southern representatives at Georgia Southern University’s 2024 Parker College of Business Gala Norfolk Southern was recently honored with the Outstanding Corporate Partner Award by...
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Mar 7, 2024
Our Maintenance of Way & Structures (MW&S) team in the Coastal Division reached two significant safety milestones in the past three months. As of February 22, the team has clocked two injury free...
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Mar 6, 2024
Norfolk Southern EVP and Chief Marketing Officer Ed Elkins recently joined William C. Vantuono, Editor-in-Chief of Railway Age, on Rail Group On Air, a podcast hosted jointly by Railway Age, RT&S,...
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Mar 4, 2024
On February 29, 2024, Norfolk Southern President and CEO Alan Shaw participated in a fireside chat with Chris Clark, President and CEO of the Georgia Chamber of Commerce, at the Southeast...
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Feb 28, 2024
Norfolk Southern’s Marketing division is announcing changes regarding its leadership team and structure. The personnel changes showcase the versatility of our team’s expertise, and the...
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Feb 28, 2024
For nearly 200 years, railroads have played a key role in the development of the United States, connecting cities and towns and helping to establish the nation as an industrial giant. As railroad...
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Feb 28, 2024
Norfolk Southern reached a significant construction milestone in Ohio, completing a railroad bridge replacement in Conneaut. This replacement marks the completion of several major Ohio...
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Feb 27, 2024
As a leader in the rail industry, Norfolk Southern is constantly innovating to improve the efficiency and effectiveness of shipping by rail. A key part of that is formulating RailPulse. This is a...
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Feb 21, 2024
Norfolk Southern hosts the Atlanta Chapter of the Council for Supply Chain Management Professionals for their largest, post-pandemic in-person meeting. Norfolk Southern Marketing leaders recently...
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Feb 20, 2024
Sitting just two miles from the heart of downtown Macon, Brosnan Yard is an economic lynchpin for the southeastern United States, connecting manufacturers in the southeast to markets all over the...
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Feb 15, 2024
Norfolk Southern Executive Vice President and Chief Marketing Officer Ed Elkins recently updated investors on our 2024 outlook and growth opportunities. During the fourth quarter and full-year...
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Feb 14, 2024
Southern Railway locomotives at Inman Yard in Atlanta, Georgia The complete collection of Southern Railway archives is now publicly available, by appointment, at Atlanta History Center's Kenan...
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Feb 13, 2024
The Program Maintenance R-2 rail gang working on the AS Line that runs from Asheville, NC to Newport, TN.
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Feb 13, 2024
The team at Norfolk Southern’s Inman Yard in Atlanta is improving productivity through communication and alignment. The Inman team reviews a terminal plan document with Intermodal, Mechanical,...
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Feb 12, 2024
Norfolk Southern’s conductors are at the heart of providing safe, reliable, and resilient service to our customers. We’re taking additional steps to ensure their safety and success on the job,...
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Feb 9, 2024
Norfolk Southern has again been recognized as a River Star Business by the Elizabeth River Project for its environmental preservation and pollution mitigation in the Hampton Roads, Virginia, area....
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Feb 7, 2024
Through our Safety RecognitioNS program, we’re celebrating the Norfolk Southern railroaders who exemplify our culture of safety through an injury-free service record. Through their daily...
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Feb 7, 2024
Strong infrastructure is the foundation of providing safe, reliable, and resilient service. Norfolk Southern invests $1 billion annually replacing, rehabilitating, and improving our...
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Feb 6, 2024
Norfolk Southern and the American Train Dispatchers Association (ATDA) have partnered to provide a significant quality-of-life enhancement for guaranteed assigned dispatchers. Under the new pilot...
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Feb 6, 2024
Trains: Norfolk Southern industrial development efforts boost 62 projects in 2023 “Norfolk Southern worked with customers and economic development partners to facilitate broad-based industrial...