- Main Number
(855) 667-3655 - Emergencies
(800) 453-2530 - Crossing gates, signals & rough crossings
(800) 453-2530 - Environmental Spills
(800) 453-2530
Story Yard
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Feb 5, 2024
Norfolk Southern recently made an investment to support long-term infrastructure improvements in Bellevue, Ohio. A check for approximately $472,000 was presented earlier this month by Will Miller,...
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Feb 5, 2024
Stephanie Roop, Norfolk Southern Assistant Vice President Strategy and Planning, has been named a Railway Age 2024 ‘Fast Trackers’ 25 Under 40 Honoree for her influential contributions to the...
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Jan 31, 2024
Norfolk Southern has completed a siding extension project in Campbellstown, Ohio, another milestone in the company’s long-term infrastructure investment and community collaboration. The project...
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Jan 30, 2024
Last week, Georgia Tech’s Advanced Technology Development Center (ATDC), the state of Georgia’s technology business incubator, hosted a Sustainable Transportation event. Hosted by Curiosity...
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Jan 29, 2024
Over the past 12 months, we have made significant progress in East Palestine. We’re keeping our promises, and we’ll continue to listen to the community and help the area recover and thrive....
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Jan 24, 2024
Norfolk Southern is charting A Better Way Forward in partnership with our labor leaders at the local level by listening to their ideas on how we can better deliver safe, reliable, and resilient...
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Jan 23, 2024
Our Great Lakes Division teams are improving productivity and speed of delivery for our customers. As part of these efforts, two leaders at our Toledo Terminal in Ohio took a new approach to solve...
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Jan 22, 2024
Even through the recent winter storms, our team kept the economy moving. Thank you to our resilient railroaders across the network for working in snow and ice to ensure that our trains run safely...
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Jan 19, 2024
5S methodology has helped some of the world’s leading industrial companies improve safety, streamline assets, and increase productivity. The 5S approach, which translated from Japanese, stands...
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Jan 18, 2024
We’re engaging front-line railroaders across our 22-state network, all to further enhance our safety culture and improve the quality of life for our teams. To help advance these efforts, we...
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Jan 17, 2024
In 2023, Norfolk Southern trained 5,413 first responders through its Operation Awareness & Response (OAR) program. This included hands-on events across 15 cities with the company’s Safety Train....
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Jan 17, 2024
Paul Duncan, Norfolk Southern’s Executive Vice President and Chief Operating Officer, and Joe Gioe, Vice President, Transportation, discuss how process and rigor are key to delivering excellent...
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Jan 16, 2024
On January 10, Norfolk Southern President and CEO Alan Shaw participated in a fireside chat with Adriene Bailey, a Partner in Oliver Wyman’s Transportation practice, at the Midwest Association...
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Jan 10, 2024
Norfolk Southern has built a longstanding reputation as a constructive and visible corporate citizen in each region of our 22-state service area. Whether through participation in local rotary...
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Jan 9, 2024
Norfolk Southern has made a significant $1 million contribution to Preservation Virginia’s Historic Jamestowne, marking the initiation of the Save Jamestown campaign. This campaign aims to...
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Jan 8, 2024
Railroaders across Norfolk Southern started the New Year off right through our Everything Starts with Safety 2024 Kickoff events. On January 2, our teams were raising awareness around the...
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Dec 27, 2023
At Norfolk Southern, we're charting A Better Way Forward for our company, our customers, and the rail industry at large. By focusing on resilience and exceptional service, Team NS is driving...
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Dec 22, 2023
Norfolk Southern Executive Vice President and Chief Marketing Officer Ed Elkins and VP Business Development and Real Estate Kathleen Smith were recently featured on the Northeast Association of...
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Dec 22, 2023
Since installing a new speed controller for the hump at our Norris Yard in Irondale, Alabama, cars are rolling smoother, helping to ensure timely delivery for customers. The equipment safely...
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Dec 21, 2023
Twenty teams comprised of over 660 dedicated railroaders make up our Capital Production Gangs. Together, they are the tip of the spear of our $1 billion annual investment in our infrastructure....
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Dec 20, 2023
At Norfolk Southern, our success is powered by the hard work and dedication of our 20,000 railroaders. In 2023, Norfolk Southern was proud to see several members of Team NS receive industry...
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Dec 19, 2023
Norfolk Southern is continuing to elevate the communities where we live, work, and do business. Our Thriving Communities Grant Program is promoting sustainability, workforce development, and...
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Dec 19, 2023
Norfolk Southern plays a leading role in delivering the special freight that helps spread joy to millions of American households this time of year. Here’s a glimpse into the merry cargo our...
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Dec 18, 2023
Norfolk Southern, alongside customer J.B. Hunt, is again partnering with Wreaths Across America (WAA) in its mission to honor every military grave with a wreath. Marietta National Cemetery in Georgia
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Dec 15, 2023
Yannik Thomas, Vice President Intermodal and Automotive Operations, has been named to International Rail Journal’s Annual Young Leaders in Rail list for his leadership, service, and...
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Dec 15, 2023
To help reduce injury and death among teens due to car crashes, Norfolk Southern hosted the Teens in the Driver Seat® (TDS) Georgia Safe Driving Summit at our Atlanta headquarters. Over 60...
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Dec 14, 2023
This past weekend, Norfolk Southern joined with the Atlanta Fire Rescue Foundation (AFRF) and the Atlanta Fire Rescue Department (AFRD) to celebrate first responders and its Atlanta neighbors at...
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Dec 13, 2023
A fluid and productive railroad is an efficient railroad. Over the past year, we’ve made substantial progress decongesting our rail yards by reducing the number of cars on our properties. Using...
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Dec 12, 2023
We’re celebrating the exceptional service of our railroaders throughout our 22-state network. On November 2, we recognized six railroaders on our Great Lakes Division for their contributions...
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Dec 11, 2023
In a groundbreaking move towards innovation and sustainability, Norfolk Southern has contributed a lead gift of $500,000 to the Atlanta Fire Rescue Foundation's (AFRF) 'Fleet Forward' capital campaign
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Dec 8, 2023
Norfolk Southern President and CEO, Alan H. Shaw, addresses employees at a company-wide town hall on December 6, 2023. Norfolk Southern railroaders, from conductor trainees to the entire executive...
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Dec 8, 2023
Towns across New York’s Capital Region got a special visit from Santa Clause Saturday, December 2nd. Instead of a sleigh, though, a special holiday train took to Norfolk Southern’s tracks, put...
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Dec 6, 2023
Norfolk Southern’s Financial Planning & Analysis department with children’s bicycles and toys they assembled for the Atlanta Fire Rescue Foundation In celebration of Giving November, employees...
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Dec 1, 2023
The Association of American Railroads (AAR) recognized two senior Norfolk Southern environmental professionals this November for their achievements in environmental stewardship. Mark Dudle,...
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Nov 29, 2023
Paul Duncan, Norfolk Southern’s Executive Vice President and Chief Operating Officer, and Joe Gioe, Vice President, Transportation, discuss how we are demonstrating leadership to create and...
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Nov 28, 2023
We’re committed to being an industry leader on safety and customer service, and technology is a key lever for us. We’ve begun implementation of Yard Planner, a new technology solution, at our...
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Nov 20, 2023
It's not Thanksgiving without a table full of turkey, sides, casseroles, and treats. From America’s farms to your table, the rail industry delivers most of the ingredients used to make your...
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Nov 15, 2023
Norfolk Southern’s Maintenance of Way and Structures team works year-round to keep our tracks clear of vegetation. It’s critical to helping our trains operate safely and efficiently, and...
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Nov 13, 2023
Norfolk Southern recently recognized eight exceptional railroaders on our Blue Ridge Division who collectively have over 230 years of injury-free service. All were honored during an awards...
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Nov 11, 2023
Norfolk Southern’s commitment to supporting and empowering military veterans in the workforce has earned the company recognition from three military support groups as a top employer for veterans...
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Nov 9, 2023
Norfolk Southern President and CEO Alan Shaw was recognized this week as Progressive Railroading’s Railroad Innovator of the Year. In naming him the 2023 recipient, Progressive Railroading...
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Nov 9, 2023
This Veterans Day, Norfolk Southern is proud to celebrate the many contributions of armed forces veterans who work throughout our railroad. From our yards to our headquarters and everywhere in...
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Nov 8, 2023
On Tuesday, Cincinnati voters approved the sale of Cincinnati Southern Railway (CSR) to Norfolk Southern through a historic transaction that will bolster the company’s operations. The CSR, an...
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Nov 8, 2023
First carloads for IFG moving on Norfolk Southern rail. Wood and steel have always gone together, after all, it’s the wooden railroad ties that hold up the steel tracks. 2020 offered another...
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Nov 7, 2023
Norfolk Southern President and CEO Alan Shaw joined leaders from the worlds of business, finance, and politics this week at Yahoo Finance’s ‘Invest’ conference. Shaw sat down with Yahoo...
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Nov 7, 2023
Paul Duncan, Norfolk Southern’s Executive Vice President and Chief Operating Officer, and our entire Operations team are focused on delivering safer, more reliable, and resilient service....
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Nov 6, 2023
Local residents enjoying the Atlanta BeltLine Northeast Trail at the official opening. Norfolk Southern AVP Real Estate and Facility Services Cliff Garner joined the Atlanta BeltLine, Inc. last...
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Nov 3, 2023
Grant program continues to support organizations focused on educational, environmental, social equity, and community enrichment initiatives Seventy-four Hampton Roads non-profit organizations are...
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Oct 31, 2023
The challenge: Norfolk Southern's commitment to finding "A Better Way Forward" was put to the test when our customer and a global leader in the paper and packaging industry needed an innovative...
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Oct 30, 2023
Interactive storefront will provide Metro Atlanta students the opportunity to learn about rail industry Norfolk Southern’s newest office is an interactive storefront at the Junior Achievement...